VIRGINIA BEACH, Va., April 11, 2012 /PRNewswire/ -- When it comes to certified online tax support, eSmartTax.com is the only online tax preparation provider to offer free CPA Audit Assistance for its customers. eSmartTax.com offers a service which guarantees CPA support throughout the entire process for those tax payers being audited either by the IRS or their individual state.
How the eSmartTax.com CPA Audit Assistance Program Works:
In the event of an audit, any eSmart Tax user whose Federal and/or State tax return was filed and accepted can take advantage of eSmartTax.com's CPA Audit Assistance Program.
To access the CPA Audit Assistance Program, customers can use the Customer Support Link on their individual eSmartTax.com accounts and a Liberty Tax Certified Public Accountant audit specialist will walk you through the process and provide direct feedback, including:
- A detailed review and simplification of your audit notice
- A full explanation about what to expect during the audit
- Recommendations for preparing the audit, including tips on what information to start gathering ahead of time
- A final review after the audit is complete
- General rules of thumb, tips and important advice for future filing
Commenting on the recent news, Marketing Director, Paul Walters says, "We're proud to provide our customers with a personalized, one-of-a-kind service that's available only through eSmartTax.com."
Overall, filing online is easy through eSmartTax.com. The Product Wizard allows e-filers the ability to choose the most appropriate tax filing package based on their tax situation– Basic, Deluxe, Premium or State – and complete the online tax filing process easily, efficiently, and affordably.
eSmartTax.com is backed by the tax experts at Liberty Tax Service, a trusted leader in the tax preparation industry for more than 10 years, and its network of over 23,000 tax preparers and more than 4,000 offices nationwide. In 2011, eSmartTax.com was rated #1 as the "Best Do-It-Your-Self Online Tax Software" in About.com's 4th annual Readers' Choice Awards.