MUNICH, April 22, 2014 /PRNewswire/ -- CarRentals.com, the well-established global online booking platform for rental cars, has named the mobility service provider Sixt the best regional car rental company in the USA in 2013, based on the results of its ongoing customer surveys. Customers reported that they were highly satisfied not only with the Sixt rental cars, but also with the Sixt employees' expertise and customer friendliness. Sixt consequently reaped an excellent four-star overall rating in the category of "Regional car rental." More than 100,000 customers provided a rating upon returning their rental vehicle in 2013. The ranking involved the experiences of customers of the 30 different car rental providers in the USA which were evaluated.
"We would like to thank our customers in North America and also CarRentals.com for this accolade," says Ashley Panara, Senior Training and Development Manager at Sixt USA. "At Sixt, we aim to consistently offer our customers an outstanding experience. Customer satisfaction is therefore our top priority, and we train our employees to deliver top-class services at all times."
Sixt is continuing to expand its presence in North America, with new stations in Texas, California, Massachusetts, New Jersey, Connecticut and other states. The Sixt fleet in the USA comprises a wide array of new vehicles, including in particular premium German makes such as BMW and Mercedes-Benz. "We are delighted that we continue to satisfy our customers with our growing network, both in the USA and in a large number of other places all over the world," Panara added.
Headquartered in Pullach near Munich, Sixt SE is a leading international provider of premium mobility services for business and corporate customers as well as private travellers. Sixt is represented in more than 100 countries around the world and is continually expanding its presence. Sixt is the only international provider to develop flexible and tailored concepts for its customers that integrate rental, leasing, car sharing and limousine service products. Strengths such as the high number of premium brands in the vehicle fleet, employees' consistent focus on service and good value for money have enabled the company, which was founded in 1912, to establish an excellent market position. The company collaborates with prestigious hotels, popular airlines and a range of renowned service providers from the tourism industry. The Sixt Group generates sales revenues of EUR 1.6 billion (2012).
SOURCE Sixt rent a car USA