ROCKVILLE, Md., May 6, 2021 /PRNewswire/ -- Expert.ai today announced advanced features enhancing analysis capabilities through its cloud-based natural language (NL) API. The new extension addresses one of the biggest challenges artificial intelligence developers face in the NL ecosystem – extracting emotions in large-scale texts and identifying stylometric data driving a complete fingerprint of content.
The ability to leverage the analysis of emotional and behavioral traits plays a critical role in advancing the development of intelligent NL-aware apps. By achieving insight into state of mind, developers and data scientists can go beyond the traditional positive or negative ratings of a sentiment analysis to identify the emotions of a text, enabling organizations to create applications that unlock the full potential of their data.
"From apps that analyze customer interactions, product reviews, emails or chatbot conversations, to content enrichment that increases text analytics accuracy, adding emotional and behavioral traits provides critical information that has significant impact," said Luisa Herrmann-Nowosielski, Head of Product Management at expert.ai. "By incorporating this exclusive layer of human-like language understanding and a powerful writeprint extension for authorship analysis into our NL API, we are conquering a new frontier in the artificial intelligence API ecosystem, providing developers and data scientists with unique out-of-the-box information to supercharge their innovative apps."
Emotional and behavioral traits
The expert.ai NL API captures a range of 117 different traits, providing the richest emotional and behavioral taxonomy available on the AI API market today. Emotional Traits are categorized into 8 different groups (anger, fear, disgust, sadness, happiness, joy, nostalgia, shame…). BehavioralTraits are divided into 7 groups (sociality, action, openness, consciousness, ethics, indulgence and capability) and the API assigns 3 levels of polarity (low, fair, high) to further indicate the level of each trait extracted.
The emotions and traits extension can be particularly useful to make media content categorization more effective and improve customer interactions by capturing new needs or advancing analytics by providing more detailed forecasting and enabling more effective recommendation tailoring for e-commerce and online advertising.
The expert.ai NL API writeprint extension performs a deep linguistic style analysis (or stylometric analysis) ranging from document readability and vocabulary richness to verb types and tenses, registers, sentence structure and grammar. Compare multiple documents to identify unique writing style and author invariants to streamline authorship analysis, establish the author of a specific text or isolate characteristics such as education level and other cultural aspects.
Writeprint features are also valuable for intelligence activities to establish, with a certain degree of certainty, whether a specific person wrote a text and identify forgeries or impersonations. They are also useful for publishing and media companies to categorize news and articles according to distinct writing styles (based on syntactic, structural and lexical features) or the readability level (that can be affected by slang, incorrect grammar etc.)
Sentiment & Opinion Mining NL API Hackathon
Today, expert.ai is launching a new "Sentiment & Opinion Mining Natural Language API" hackathon offering the chance to build an AI-based app leveraging the sentiment analysis, emotional and behavioral traits features provided by the NL API.
Expert.ai is the premier artificial intelligence platform for language understanding. Its unique hybrid approach to NL combines symbolic human-like comprehension and machine learning to transform language-intensive processes into practical knowledge, providing the insight required to improve decision making throughout organizations. By offering a full range of on-premise, private and public cloud offerings, expert.ai augments business operations, accelerates and scales data science capabilities and simplifies AI adoption across a vast range of industries including Insurance, Banking & Finance, Publishing & Media, Defense & Intelligence, Life Science & Pharma, Oil Gas & Energy, and more. The expert.ai brand is owned by Expert System (EXSY:MIL), that has cemented itself at the forefront of natural language solutions, and serves global businesses such as AXA XL, Zurich Insurance Group, Generali, The Associated Press, Bloomberg INDG, BNP Paribas, Rabobank, Dow Jones, Gannett, and EBSCO.