EZ Texting Launches AI-Powered RCS Business Messaging, Delivering 7x Higher Engagement to 230,000+ Small Businesses
Branded Richer SMS Marketing campaigns now for Business Owners
SEATTLE, Sept. 22, 2026 /PRNewswire/ -- Small and mid-sized businesses now have access to enterprise-grade communication tools that significantly outperform traditional text messaging. EZ Texting has launched RCS Business Messaging, a suite of interactive features that delivers 3–7x higher click-through rates compared to standard SMS. Business owners can access these new capabilities at https://www.eztexting.com/features/rcs.
The expansion addresses a growing demand among 230,000+ small business owners for professional, branded communication. Traditional SMS often lacks the visual impact and verification modern consumers expect. By integrating Rich Communication Services (RCS), the platform enables businesses to replace random phone numbers with branded sender identities and verified badges, increasing trust and deliverability.
Advanced messaging capabilities
- Interactive Carousels: Send up to 10 high-definition cards. Why it matters: Allows customers to browse products directly in the chat window, reducing sales friction.
- HD Media Support: Deliver images and videos up to 100MB. Why it matters: Maintains brand quality standards without the file size limitations of traditional MMS.
- Smart Automation: Integrate chatbots and in-message payments. Why it matters: Streamlines the customer journey and provides 24/7 responsiveness without hiring developers.
- Reliable Delivery: Features automatic SMS fallback. Why it matters: Ensures 100% reach by delivering a standard text if the recipient's device does not support RCS.
"With the launch of our new RCS Business Messaging, EZ Texting is finally empowering small and mid-sized businesses to move beyond the limitations of standard SMS," says Vijesh Mehta, CEO and Co-Founder. "We are providing our 230,000+ customers with the same high-level tools once reserved for global enterprises, including branded chat, HD media, and interactive buttons, all without requiring a dedicated developer."
Unlike enterprise-focused platforms, this solution is designed for immediate deployment. The platform combines AI-powered automation with native messaging app experiences, allowing SMBs to execute sophisticated lead-nurture campaigns that were previously cost-prohibitive. This shift represents a transition toward app-like experiences delivered within the standard texting interface. Further details regarding the rollout are available at https://www.eztexting.com/features.
EZ Texting is the #1 AI-powered SMS marketing platform trusted by 230,000+ businesses across North America. As the best-in-class text communication solution, EZ Texting helps small and mid-sized businesses streamline customer interactions for marketing, notifications, and two-way conversations — without complexity. Powered by intelligent automation and enterprise-grade infrastructure, EZ Texting delivers measurable results across every industry — from retail and healthcare to real estate and hospitality. Whether businesses are launching their first SMS campaign or scaling an existing strategy, EZ Texting combines intuitive tools with AI-driven insights to drive engagement, retention, and revenue. Learn more at eztexting.com.
MEDIA CONTACT:
Yogesh Khadilkar
SVP of Marketing
[email protected]
SOURCE EZ Texting
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