AMSTERDAM, April 28, 2011 /PRNewswire/ -- Ezwim, a leading vendor of on-demand telecom management services, today announced new and expanded capabilities of its Partner Portal to help Ezwim business partners deliver high-value telecom management solutions for clients. The Partner Portal makes it easy for business partners to set-up and manage services successfully.
New Insights and Benefits Through Ezwim Partner Portal
The opportunity for telecom management providers continues to grow as more businesses and organizations across several industries are turning towards web-based telecom management to manage telecom costs and assets. The Partner Portal helps Ezwim business partners to capitalize on the growing market demand and deliver telecom management solutions based on Ezwim's technology.
New elements include:
- Dashboards with actionable insights: Ezwim business partners have access to a dashboard that pro-actively reports on outstanding partner activities, e.g. data loading, to support customers successfully.
- Usage and churn management: partners have all the tools available to activate new customers directly. It offers improved data loading and a new suite of reports on activities of clients that improves decision making and reduces churn.
- Customer intelligence: the flexible report generator empowers resellers to create customized reports and gain unparalleled insight into their customer's activities; easily accessible market intelligence helps to improve decision making and gain competitive advantage.
- Quality user experience: partners have the possibility to brand Ezwim services with a look & feel of their choice; this can be a partner or customer look & feel.
- Sales and marketing tools: Ezwim offers further value to its business partners with the introduction of sales and marketing tools enabling partners to sell successfully.
In addition Ezwim has improved the visual design and enhanced the user experience of the Partner Portal. With the new Ezwim Partner Portal selected Ezwim business partners across the world can offer a differentiating and market leading telecom management service to their customers and take full control of the relationship with the customers.
"Just as our partners are making an investment in Ezwim, we will continue to invest in our business partners through advanced tools and skills development as we work together to create telecom management solutions for our clients," said Bram Cool, General Manager of Ezwim. "We will continue to deliver on our promise to simplify the way we do business with our partners and help them improve profitability and accelerate growth."
"More and more customers are asking Ezwim and our partners to provide them with telecom management services to manage and optimize telecom resources," said Hein Remmen, Product Manager of Ezwim. "We are committed to providing the industry's best resources and we are proud to support our value chain partners to offer successful telecom management services to our clients."
Ezwim is a global leader in telecom management cloud services for enterprises and operators. Ezwim's Telecom Management Suite, available at www.ezwim.com, offers a complete portfolio of telecom management applications that enable global organizations to gain visibility into, and control over, their mobile and fixed communications assets and costs. Ezwim helps companies to realize telecom cost reductions, process efficiencies and run every part of their enterprise telecommunications in the cloud.
Monique van Weelden, Marketing Manager
Tel. +31 20 894 6435