ORLANDO, Fla., April 19, 2017 /PRNewswire/ -- Kore.ai, a leading end-to-end bots platform provider for the enterprise sector, is proud to be announced as one of the distinguished bot platforms selected as an integration partner for Workplace by Facebook. Announced at Facebook's F8 conference, Kore.ai becomes one of the select platforms for Workplace bot development. Kore.ai has an unmatched focus on improving the collaboration, productivity, efficiency, and system integration capabilities of large enterprises around the globe, consistent with Workplace's ability to help organizations get more done and simplify people's workflows.
"From day one, our vision was to support businesses by providing the must-have components for chatbots to be worthy of enterprise use. Facebook's announcement further validates the unrelenting focus the hundreds of Kore.ai developers put towards building enterprise-class features into our Bots Platform for the last two years," said Raj Koneru, CEO of Kore.ai. "Now we've got the unique opportunity to assist developers using the Kore.ai Platform to develop and integrate chatbots into a variety of channels, including Workplace, to meet their enterprise goals too. They have everything at their disposal to easily build, deploy, and manage the lifecycle of highly functioning bots – with flexibility to solve hundreds of business use cases, and adherence to security, controls, and compliance requirements."
Workplace by Facebook is a mobile-first collaboration platform that is currently being used by organizations across multiple industries on every continent (including Antarctica) and in 77 languages. Opening Workplace for bot development opens the door for customers to rapidly harness the speed, simplicity and humanizing power of conversational interfaces and platforms like Kore.ai to open collaboration within the platform to key business systems and processes, not just people. Companies looking to leverage the robust functionality already established in Workplace, together with Kore.ai's Bots Platform for enterprises across every industry, stand to gain access to:
- Award-winning natural language processing (NLP) that combines machine learning (ML) and fundamental meaning
- A GUI-based Bot Builder and Dialog Builder that allows for customization of use cases, tasks, business-logic dialogs, channels, security, and more
- Artificial Intelligence capabilities for supervised and unsupervised learning capabilities, context handling, and sentiment scoring
- Automated Speech Recognition engine (ASR) for voice-based interactions
- Easy omni-channel deployment, including SMS to integrate with Workplace as a mobile-first solution
- Enterprise-grade security, analytics, and administration controls
- SDKs to optimize mobile and web experiences
Workplace's vision is to connect everyone in an organization, and enabling developers to build bots inside Work Chat and Groups will help people connect the platform more deeply into day-to-day collaboration. With the convergence of open APIs, cost-effective infrastructure, and abundance of data wealth, the landscape is primed for intelligent technology and conversational interfaces to make communicating with people – and the systems, applications and things needed to perform everyday business tasks and facilitate or automate complex workflows – as natural as sending a text or speaking a command.
Kore.ai specializes in AI-rich conversational interfaces designed specifically for enterprises that aim to make digital customer interactions faster and more human, and employee work simpler and more efficient. We've created a family of products – the Kore Bots Platform, Smart Bots (including bots for SAP applications), 150 pre-built bots in our bots store, and Messaging Platform – that leverage AI, ML, NLP, to facilitate intelligent communication between people, systems, and things. Regardless of function or industry, and whether deployed for customer or workforce use cases, Kore.ai-built chatbots meet the highest enterprise standards of performance, security, and scalability. Kore.ai's Bots Platform, the only enterprise grade cloud or on-prem PasS of its kind, addresses the "hurdle of how" by giving companies all the necessary components to design, build, and deploy chatbots across various channels with unmatched intelligence, speed to market, and ROI. And we aid enterprises with the "what?" by helping them completely customize their chatbots' tasks, dialogs, workflows, even branded personality.