
FCTI Partners With Burroughs to Dramatically Improve ATM Availability
PLYMOUTH, Mich., Feb. 29, 2012 /PRNewswire/ -- FCTI, a Nationwide ATM Network Company, has entered into a partnership with Burroughs, a global provider of technology and services to maintain its customer base of more than 1200 self-service ATM's.
Burroughs is providing maintenance support services for FCTI and its customers delivering both first and second line maintenance. With locations spread throughout the U.S., FCTI is leveraging Burroughs broad footprint of highly skilled technicians. The transition to Burroughs maintenance services has been fast cycle and without business interruption.
"Burroughs has been operating under a very aggressive schedule. The transition has been seamless and our clients have commented on the improved service level and professionalism of Burroughs and their service technicians. We could not be more pleased with our decision and Burroughs performance," commented Paul Cooley, President, FCTI.
"We are very excited about our partnership with FCTI. They are an established service provider in the ATM, ISO market and hold high standards in providing services to their customers. They are very progressive in this industry and we are pleased to be part of their growth strategy," added Alan Howard, President and CEO of Burroughs.
About FCTI, Inc.
FCTI is a leading nationwide ATM Network and Service Provider. Since 1993, the nation's largest banks, retailers and hospitality brands have relied on FCTI to grow their revenues with ATMs. With a focus on customer service, FCTI enables companies to drive additional revenue without upfront investment in hardware, ensuring a full-service approach that reduces the cost and hassle associated with maintenance, cash management and ATM compliance. Learn more at http://www.fcti.net.
About Burroughs
Burroughs is a Plymouth, Mich. based global provider of document and payment-processing image technology, cash-automation solutions and services to financial institutions and retailers. Its products provide banks and commercial customers with safe, secure and prompt document and cash processing that improves operational efficiencies and payment security. With more than 100 years of history, Burroughs is recognized as the industry leader in image-processing technology from web-enabled branch and merchant capture devices to high-speed reader/sorters in some of the largest payment-processing centers worldwide. For more information, please visit www.burroughs.com.
CONTACT: Janet Sharpe, +1-734-737-4968, [email protected]
SOURCE Burroughs
Share this article