FireScope Named 'Strong Value' and 'Vendor to Watch' in EMA Radar Report

Fastest Growing ITSM Software Company Ranked among BSM Elite

Jul 27, 2010, 11:41 ET from FireScope, Inc.

HUNTINGTON BEACH, Calif., July 27 /PRNewswire/ -- FireScope, Inc., (, the fastest growing IT Service Management solutions software company, today announced that Enterprise Management Associates (EMA), a leading IT management research and consulting firm, has recognized FireScope as a "Strong Value" and a "Vendor to Watch" in its July 2010 research report entitled "EMA Radar for Business Service Management (BSM): Service Impact."  

FireScope was one of only 14 "BSM Elite" vendors to be selected for inclusion in this report, alongside Big-4 vendors HP, IBM and CA.

"No one is more committed than FireScope to delivering cost effective BSM SI," reported EMA vice president Dennis Drogseth, author of the research. In a related article in CIO Update, he added, "FireScope is a strong value and a great choice for price-sensitive BSM investments."

According to the report, "FireScope is clearly committed to delivering BSM Service Impact solutions at fairly minimal cost and overhead in administration and deployment, and yet it offers a wide range of monitoring capabilities and a broad menu of approaches for third-party integration."

A unique form factor is key to FireScope's cost effective solutions.  Delivered as a physical or virtual appliance, FireScope solutions already have the complete software stack installed and configured, including the operating system, the database and all application dependencies.  This eliminates the need to purchase additional hardware or software licenses in order to deploy the solution, and deployments are able to bypass many of the requirements of traditional approaches.  Also included is an Appliance Management Interface (AMI) that utilizes automation for common maintenance tasks, significantly reducing the amount of resources needed for ongoing maintenance and support.

"The solution itself started delivering instant payback from day one," said Michael Leggiero, Enterprise Technology manager for Miller Group and a FireScope customer.

"We are honored that EMA has recognized FireScope's solutions as a strong value and our focus on value without high cost or complexity," said Steven Cotton, CEO of FireScope.  "In these turbulent economic times, we're seeing that organizations can no longer justify the high cost, complex deployment and high maintenance requirements of traditional approaches to BSM.  FireScope delivers a cost effective approach to IT management and EMA's report, combined with our triple digit growth rate, is validation that we are meeting our customer's needs."

This report was published prior to the launch of FireScope Dash, which has further expanded FireScope's market reach.  Starting at only $7,995 to manage up to 500 assets, and featuring a powerful discovery and auto-configuration system that delivers real-time dashboards in minutes, FireScope Dash has eliminated the price and integration risks for effective monitoring of small- to medium-sized organizations.

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About FireScope

FireScope, the fastest growing ITSM software company is a leading developer of groundbreaking IT Service Management (ITSM) solutions that are revolutionizing how businesses conduct IT operations. In addition to its Dash network and application monitoring solution, FireScope's suite of products includes three primary enterprise offerings: Business Service Management (BSM) - your dashboard for your enterprise IT strategy; Configuration Management Database (CMDB) - your playbook for IT Operations;  Compliance - your compass for managing IT compliance. FireScope Inc., headquartered in Huntington Beach, California has offices in Sydney, New York, Dallas and London. To learn more about FireScope and its advanced ITSM solutions, visit or call 877-780-3473.

SOURCE FireScope, Inc.