FirstBest Systems Successfully Completes SOC 2 Examination of Internal Security Controls to Validate Established Processes and Procedures

Feb 01, 2016, 11:07 ET from FirstBest Systems, Inc.

BEDFORD, Mass., Feb. 1, 2016 /PRNewswire/ -- FirstBest® Systems, Inc., provider of insurance software solutions for U.S. and global insurers, today announced the successful completion of its SOC 2 (Service Organization Control) Type I examination. SOC 2 evaluations provide independent validation regarding internal controls relevant to the five key principles of trust services in an organization: security, availability, processing integrity, confidentiality, and privacy.

Conducted by independent service auditor Schellman & Company, LLC, this examination returned a positive result, indicating that FirstBest security controls and procedures are in complete compliance with the applicable trust services criteria of the American Institute of Certified Public Accountants. The extensive examination was company-wide, and included provisioning of more than 300 supporting artifacts.

"Security of customer data is of paramount importance and our customers have the utmost confidence in FirstBest to protect the data being processed through our systems," said Paul Cummings, Vice President of Engineering, FirstBest Systems. "As a SaaS solution provider, FirstBest is dedicated to consistently meeting the requirements of Service Organization Control examinations. The independent evaluation of our operations and practices further establishes FirstBest as a reliable and leading provider of underwriting technology for property/casualty insurers. It is our mature practices and procedures that have enabled FirstBest to provide 100 percent uptime to our customers for the past two years."

With a verified baseline, FirstBest Systems is committed to conducting additional SOC examinations in future years, including SOC 2 Type II, to further validate the processes, procedures, and controls implemented by the company.

Current customers can obtain a full copy of the SOC 2 report by contacting their SaaS support representatives at FirstBest.

About FirstBest
FirstBest® Systems is the leading provider of insurance software solutions and services that help U.S. and global insurance companies improve underwriting profitability, scale their business, and achieve high service levels with agents and brokers. The patented and proven FirstBest Suite™ powers the underwriting operations of leading commercial property/casualty, specialty, and workers' compensation insurers. Processing more than $22 billion in quotes and featuring a modular set of applications, the FirstBest Suite incorporates a dedicated underwriting workstation (FirstBest UMS®), mobile underwriting (FirstBest UMS Mobile™), an agent/broker portal (FirstBest Agent™), data integration/upload applications (FirstBest AppReader™), configuration tools (FirstBest Business Analyst Studio), and an integrated analytics engine (FirstBest Insight™). Leading American and international insurers, such as Amerisafe, Atlas, Axis, Beacon Mutual, Chesapeake Employers, ICW Group, Markel, OneBeacon, QBE, PacificComp, and XL-Catlin rely on FirstBest to improve underwriting efficiencies and quality. FirstBest helps insurers institutionalize risk-assessment knowledge and best practices. With FirstBest solutions, all constituents in the underwriting process can rapidly collaborate to quote, bind, and issue business on a single, data-powered, real-time platform. To learn more, call 1-781-863-6000, or visit

FirstBest and FirstBest UMS are registered trademarks of FirstBest Systems, Inc. FirstBest Front Office Suite, FirstBest Suite, FirstBest Dynamic Synchronization, FirstBest UMS Mobile, FirstBest Business Analyst (BA) Studio, FirstBest Agent, FirstBest AppReader, and FirstBest Insight are trademarks of FirstBest Systems.

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SOURCE FirstBest Systems, Inc.