Fleet Management - World 2013

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Fleet Management – World 2013
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Fleet Management – World 2013

A complete set of three unique reports - offering indepth analysis and unique insights into the global fleet management market. This package offers more than 550 pages of excellent reading and comprises the following titles in Berg Insight's M2M Research Series:
• Fleet Management in Europe
• Fleet Management in Russia/CIS and Eastern Europe
• Fleet Management in the Americas.

Please find below the summaries for each of the reports included in this package.



FLEET MANAGEMENT IN EUROPE SUMMARY

Fleet management is an ambiguous term used in reference to a wide range of solutions for different vehicle-related applications. Berg Insight's definition of a fleet management solution is a vehicle-based system that incorporates data logging, satellite positioning and data communication to a backoffice application. The history of fleet management solutions goes back several decades. On-board vehicle computers first emerged in the 1980s and were soon connected to various satellite and terrestrial wireless networks. Today mobile networks can provide ubiquitous online connectivity at a reasonable cost and mobile computing technology delivers very high performance, as well as excellent usability. All of these components combined enable the delivery of vehicle management, transport management, driver management and mobile workforce management applications linking vehicles and enterprise IT systems.

Commercial vehicle fleets play an essential role in the European economy. According to official statistics there were 35.7 million commercial vehicles in use in EU23+2 in 2010. The 5.9 million medium and heavy trucks accounted for more than 75 percent of all inland transports, forming a € 250 billion industry. Approximately 0.8 million buses and coaches stood for 9.3 percent of all passenger kilometres. Last but not least, the greater part of the 29.1 million light commercial vehicles (LCV) in Europe was used by mobile workers and for activities such as distribution of goods and parcels.

Berg Insight is of the opinion that the European fleet management market has entered a growth period that will last for several years to come. Individual markets may however suffer temporary setbacks, depending on the local economic developments. The number of fleet management systems in active use is forecasted to grow at a compound annual growth rate of 16.0 percent from 3.05 million units at the end of 2012 to 6.40 million by 2017. The penetration rate in the total population of non-privately owned commercial vehicles is estimated to increase from 10.6 percent in 2012 to 21.1 percent in 2017.

A group of international aftermarket solution providers have emerged as the leaders on the European fleet management market. Masternaut is ranked as the largest player overall in terms of installed base with close to 287,000 units deployed in September 2013, mainly in France and the UK. TomTom Business Solutions was the fastest growing vendor also in 2012 and has now surpassed 300,000 subscribers. Transics is number one in the heavy trucks segment with an estimated 80,000 active units installed. Other significant players include European companies such as Vehco, Navman Wireless, TRACKER and Trafficmaster and international players like Trimble and Omnitracs (Qualcomm) from the US and the South African telematics providers DigiCore and MiX Telematics.

All major truck manufacturers on the European market offer OEM telematics solutions as a part of their product portfolio. Mercedes-Benz, Volvo and Scania launched their first products in the 1990s and followed by MAN in 2000, Renault Trucks in 2004, DAF Trucks in 2006 and Iveco in 2008. The products are all supporting the FMS standard and can generally be deployed in mixed fleets even if some functionality can be brand-specific. A major trend in the past two years has been the announcements of standard line fitment of fleet management solutions. Since the end of 2011, Scania is rolling out the Scania Communicator as standard on all European markets and includes a four year basic service subscription. The new generation of the Actros trucks from Mercedes-Benz contains the FleetBoard vehicle computer as standard in all EU27 countries since October 2011. Volvo is going in the same direction offering Dynafleet as standard in Europe. MAN TeleMatics is since July 2012 standard on the new truck model TGX EfficientLine including a 4-month trial for the service.

A second wave of M&A activities started in 2013. Danaher Corporation acquired Navman Wireless and Trafficmaster from Prairie Capital and Vector Capital respectively. TomTom made its second acquision in the fleet management space when picking up Coordina headquartered in Spain. The acquisition adds 27,000 fleet management subscriptions primarily in Spain. Qualcomm also announced the divestment of the Omnitracs operations in the US, Canada and South America to Vista Equity Partners in August 2013. The European arm of the business is surprisingly still part of Qualcomm. Lyceum Capital acquired Isotrak from Saints Chamonix Private Equity in the same month. The latest transaction was done in September 2013 when Oskando and Autolog merged and at the same time launched the new brand EcoFleet.

This report answers the following questions:
• Is the European fleet management market back on a growth track?
• Will the FM industry consolidate further during 2013 and 2014?
• What is the geographical and ownership structure of commercial vehicle fleets in Europe?
• Who are the leading international and regional providers of aftermarket fleet management solutions in Europe?
• What offerings are available from truck, trailer and construction equipment OEMs?
• How will the regulatory developments in the Americas affect the fleet management industry?
• What impact will the launch of standard factory installed FM systems from the OEMs have on the market?
• How will the commercial vehicle telematics industry evolve in the future?



FLEET MANAGEMENT IN RUSSIA/CIS AND EASTERN EUROPE SUMMARY

Fleet management (FM) is an ambiguous term used in reference to a wide range of solutions for different vehicle-related applications. Berg Insight's definition of a fleet management solution is a vehicle-based system that incorporates data logging, satellite positioning and data communication to a backoffice application. The history of fleet management solutions goes back several decades. On-board vehicle computers first emerged in the 1980s and were soon connected to various satellite and terrestrial wireless networks. Today mobile networks can provide ubiquitous online connectivity in many regions at a reasonable cost and mobile computing technology delivers very high performance, as well as excellent usability. All of these components combined enable the delivery of vehicle management, transport management, driver management and mobile workforce management applications linking vehicles and enterprise IT systems.

Commercial vehicle fleets play an essential role in the economy in the CIS and Eastern Europe, where several countries are part of important Pan-European transport corridors. The total of around 9 million trucks in the region account for a major share of all inland transports. Motor vehicles are for example involved in about 70 percent of all inland transports in Russia. In Europe, medium and heavy trucks account for more than 75 percent of all inland transports, forming a € 250 billion industry. Moreover, the greater part of the total 13 million light commercial vehicles (LCVs) in Eastern Europe and the CIS are used by mobile workers and for activities such as distribution of goods and parcels.

Berg Insight is of the opinion that the fleet management market in the CIS and Eastern Europe has entered a growth period that will last for several years to come. Key drivers include cost reductions related to fuel savings and regulatory developments such as ERAGLONASS. The number of fleet management systems in active use in the region is forecasted to grow at a compound annual growth rate of 22.6 percent from 2.2 million units at the end of 2012 to 6.1 million by 2017. The penetration rate in the total population of non-privately owned commercial vehicles is estimated to increase from 10.0 percent in 2012 to 23.8 percent in 2017. The Russian market accounts for a significant share of the region's total installed base and is forecasted to grow from 850,000 active FM units at the end of 2012 to 2.5 million by 2017.

The leading FM providers in terms of installed base in the CIS and Eastern Europe include diverse players from a number of countries. Belarus-based Gurtam is established as the leading FM software provider active across most countries in the region with more than 220,000 vehicles managed through its Wialon platform. Arvento Mobile Systems from Turkey and TechnoKom from Russia are moreover important telematics players on their respective domestic markets, with presence also in additional countries in both the CIS and Eastern Europe. The Russian solution providers M2M Telematics, ENDS and Russian Navigation Technologies furthermore all have estimated installed bases in the range of 60,000–85,000 active units. The large dealer networks of these companies also cover other CIS countries whereas the international ambitions in for example Eastern Europe generally are low. Additional significant players include Mobiliz, Fort-Telecom, Scout and Omnicomm. Notable is the fact that none of the major international solution providers have managed to capture any significant market shares in this region.

The expectations for the future FM market in Eastern Europe and the CIS include a gradual convergence with the developments in Western Europe. Eastern Europe is already tracing the most developed European markets closely in terms of system functionality and service models. The major Russian providers are instead still primarily serving large corporations with standalone systems, whereas subscription services are mainly adopted by SMBs. Cloud services based on recurring service fees are however anticipated to become a greater focus also for major enterprise fleets on the Russian market in the near term. Another key trend on the European market is factory-fitment of OEM truck telematics. The local Russian truck manufacturers have however not yet embraced this development and the OEM telematics activities remain limited. Ultimately, these OEMs are also expected to gradually introduce proprietary telematics systems including vehicle tracking, remote diagnostics and fleet management functionality. Market dynamics will foster this development, not the least due to the increasing competition from Western European commercial vehicle OEMs.

This report answers the following questions:
• How do the fleet management markets in the CIS and Eastern Europe compare with Western markets?
• Will the FM industry consolidate further during 2013 and 2014?
• What is the geographical and ownership structure of commercial vehicle fleets in the CIS and Eastern Europe?
• Who are the leading international, regional and local providers of aftermarket fleet management solutions in the CIS and Eastern Europe?
• What offerings are available from truck OEMs?
• What impact will the launch of standard factory installed FM systems from the OEMs have on the market?
• How will the regulatory developments in this region affect the fleet management industry?
• How will the commercial vehicle telematics industry evolve in the future?



FLEET MANAGEMENT IN THE AMERICAS SUMMARY

Fleet management (FM) is an ambiguous term used in reference to a wide range of solutions for different vehicle-related applications. Berg Insight's definition of an FM solution is a vehicle-based system that incorporates data logging, satellite positioning and data communication to a backoffice application. The history of FM solutions goes back several decades. On-board vehicle computers first emerged in the 1980s and were soon connected to various satellite and terrestrial wireless networks. Today mobile networks can provide ubiquitous online connectivity in many regions at a reasonable cost and mobile computing technology delivers very high performance, as well as excellent usability. All of these components combined enable the delivery of vehicle management, transport management, driver management and mobile workforce management applications linking vehicles and enterprise IT systems.

Commercial vehicle fleets play an essential role in the economy both in North and Latin America. In North America, there are approximately 12.9 million GVW 3–8 commercial vehicles in use. Around 18 million lighter vehicles including GVW 1–2 vehicles and cars with no GVW are also owned by enterprises or public entities. In Latin America, the number of commercial vehicles in operation is estimated to 23.3 million, out of which 5.2 million are heavy trucks and 18.1 million are light commercial vehicles. Berg Insight is of the opinion that the market for fleet management in the Americas is in a growth period which will continue in the years to come. The advanced North American market will remain on a growth track, not the least driven by regulatory developments such as CSA and the forthcoming ELD/EOBR mandate. Latin America is coming from a lower degree of maturity in the utilisation of fleet management solutions and will also experience an increase in adoption. In many cases, an educational process may however be needed in order to increase the awareness among prospective users about the potential that FM solutions have beyond mere security related features.

Berg Insight expects the market for fleet management to continue to show healthy growth in 2013. In North America, the number of fleet management systems in active use is forecasted to grow at a compound annual growth rate (CAGR) of 15.6 percent from 3.3 million units in 2012 to 6.8 million units by 2017. The penetration rate in the total population of non-privately owned commercial vehicles is estimated to increase from 11.7 percent in 2012 to 21.9 percent in 2017. In Latin America, the number of FM systems in use is projected to increase from 1.6 million units in 2012, growing at a CAGR of 16.3 percent to reach 3.3 million units in 2017. The penetration rate among non-privately owned commercial vehicles in the region is estimated to increase from 7.0 percent in 2012 to 14.2 percent in 2017.

The market leaders on the fleet management market in the Americas include a range of different actors. Omnitracs is ranked as the largest player, with an estimated total installed base of approximately 500,000 active units in North and Latin America. The company's solutions are targeted at heavy trucks, where the main competitors in North America include XRS and PeopleNet. Trimble which previously mainly focused on service fleets now has a total installed base of 360,000 units following the acquisition of PeopleNet. Other actors focusing on service fleets include Fleetmatics, Verizon Networkfleet and NexTraq. Several actors also have a broader market scope, covering both light and heavy vehicles. Examples include Telogis, Teletrac, Geotab, Zonar Systems and Webtech Wireless. Major Brazilian providers include Sascar, Autotrac, Zatix and OnixSat, each having estimated installed bases in the range of 60,000–140,000 units. Other notable actors in Latin America include Copiloto Satelital and Grupo UDA in Mexico, Satrack in Colombia, and Tastets System and Wisetrack in Chile, each holding important positions in their respective countries.

Most commercial vehicle manufacturers active in the Americas offer OEM telematics solutions – either independently or in partnership with established FM providers – with examples such as Volvo Link and Ford Crew Chief on the US market. Hino Insight was announced in 2011, as was Virtual Technician for Daimler's Freightliner and Western Star trucks. Paccar's TruckerLink service was also introduced during the year. Daimler's FleetBoard and Volvo's Dynafleet have moreover been launched in Brazil, while Scania Fleet Management is rolled out in Latin America. MAN Latin America offers the Volksnet solution and Iveco has further developed the system Frota Fácil. FM solutions from OEMs have not yet been particularly successful in the Americas, but are expected to increase in importance in the coming years.

This report answers the following questions:

• Will the FM industry consolidate further during 2013?
• How has the economic crisis affected the market for fleet management solutions in the Americas?
• What is the geographical structure of commercial vehicle fleets in the Americas?
• Who are the leading international and regional providers of aftermarket fleet management solutions in the Americas?
• What offerings are available from truck and construction equipment OEMs?
• How will the regulatory developments in the Americas affect the fleet management industry?
• What differences are there between the North and Latin American markets?
• How will the commercial vehicle telematics industry evolve in the future?

Please find below the Table of Contents for each of the reports included in this package.

FLEET MANAGEMENT IN EUROPE

Table of Contents

Table of Contents i
List of Figures vii
Executive summary 1

1 Commercial vehicle fleets in Europe 3

1.1 Light commercial vehicles 7
1.2 Medium and heavy trucks 8
1.3 Buses and coaches 10
1.4 Trailers and semi-trailers 11
1.5 Off-road construction and agriculture equipment 12
1.6 Ownership structure 13
1.6.1 Statistical estimates by industry and company size 14
1.6.2 Light commercial vehicle fleets 16
1.6.3 Medium and heavy commercial vehicle fleets 17

2 Fleet management solutions 19

2.1 Fleet management infrastructure 19
2.1.1 Vehicle segment 20
2.1.2 GNSS segment 23
2.1.3 Network segment 24
2.1.4 Backoffice segment 27
2.2 Vehicle management 28
2.2.1 Vehicle diagnostics and maintenance planning 28
2.2.2 Security tracking 29
2.3 Driver management 29
2.3.1 Driving data registration and analysis 29
2.3.2 Eco-driving schemes 30
2.3.3 Insurance risk management 30
2.4 Operations management 30
2.4.1 Routing and navigation 31
2.4.2 Transport management 31
2.4.3 Mobile workforce management 32
2.5 Regulatory compliance and reporting 32
2.5.1 Digital tachograph data download 33
2.5.2 Electronic toll collection 35
2.5.3 Other applications 37
2.6 Business models 38

3 Market forecasts and trends 39

3.1 Market analysis 39
3.1.1 Installed base and unit shipments 39
3.1.2 Regional markets 40
3.1.3 Vendor market shares 41
3.2 Market drivers and barriers 42
3.2.1 Macroeconomic environment 43
3.2.2 Regulatory environment 44
3.2.3 Competitive environment 45
3.2.4 Technology environment 45
3.3 Value chain analysis 46
3.3.1 Telematics industry players 47
3.3.2 Automotive industry players 51
3.3.3 Telecom industry players 51
3.3.4 IT industry players 54
3.4 Future industry trends 56

4 OEM products and strategies 59

4.1 Truck manufacturers 59
4.1.1 Daimler Group 59
4.1.2 Volvo Group 62
4.1.3 Scania 64
4.1.4 MAN Truck & Bus 66
4.1.5 DAF Trucks 67
4.1.6 Iveco 68
4.2 Construction equipment manufacturers 69
4.2.1 Bobcat 70
4.2.2 Caterpillar 70
4.2.3 Deere & Company 71
4.2.4 Hyundai Construction Equipment 72
4.2.5 JCB 72
4.2.6 Komatsu 73
4.2.7 Volvo CE 74
4.3 Trailer manufacturers 75
4.3.1 Schmitz Cargobull 75
4.3.2 Krone 76
4.3.3 Kögel 77
4.4 OE suppliers 77
4.4.1 Actia 77
4.4.2 Continental 78
4.4.3 Haldex 78
4.4.4 Stoneridge Electronics 79
4.4.5 WABCO 79
4.5 Hardware and software providers 80
4.5.1 Advantech-DLoG 80
4.5.2 Aplicom 81
4.5.3 Calamp 82
4.5.4 ERM Advanced Telematics 83
4.5.5 Falcom 83
4.5.6 Lysanda 84
4.5.7 Mobile Devices 84
4.5.8 Phoenix International 85
4.5.9 Pointer Telocation 85
4.5.10 Quake Global 87
4.5.11 Squarell 87

5 International aftermarket solution providers 89

5.1 DigiCore 89
5.2 Garmin and partners 91
5.3 Masternaut 93
5.4 MiX Telematics 97
5.5 Navman Wireless 100
5.6 Omnitracs 101
5.7 Telogis 104
5.8 TomTom Business Solutions 106
5.9 Trafficmaster 109
5.10 Transics 110
5.11 Trimble 113
5.12 Vehco 116

6 Regional aftermarket solution providers 119

6.1 Benelux and France 119
6.1.1 Eliot 119
6.1.2 Fleetlogic 120
6.1.3 Geodynamics 120
6.1.4 GreenCat 121
6.1.5 Inter-Data 122
6.1.6 IT Mobile 122
6.1.7 Micpoint 123
6.1.8 Novacom Europe 123
6.1.9 OCEAN 124
6.1.10 Orange Business Services 125
6.1.11 RAM Mobile Data 126
6.1.12 Sedimap 127
6.1.13 Traqueur 128
6.2 Germany and Central Europe 128
6.2.1 AROBS Transilvania Software 129
6.2.2 AutoGuard 130
6.2.3 CVS Mobile 131
6.2.4 ETA Automatizari Industriale 131
6.2.5 Euro Telematik 132
6.2.6 Finder 132
6.2.7 Framelogic 133
6.2.8 GPS Bulgaria 133
6.2.9 i-Cell 134
6.2.10 IAV 135
6.2.11 ICOM 136
6.2.12 Idem 137
6.2.13 Mireo 137
6.2.14 Mobile Objects 138
6.2.15 Openmatics 138
6.2.16 SAS Grup 139
6.2.17 Sherlog Trace 140
6.2.18 WebEye International 140
6.2.19 Yellowfox 141
6.3 The Mediterranean 141
6.3.1 Cefin Systems 142
6.3.2 Cobra Automotive Technologies 142
6.3.3 Detector 143
6.3.4 Frotcom International 143
6.3.5 G4S Telematix 144
6.3.6 Inosat 144
6.3.7 Loqus 144
6.3.8 MobiVision 145
6.3.9 Tecmic 146
6.4 Nordic countries 146
6.4.1 EcoFleet 147
6.4.2 Fleet 101 148
6.4.3 Fleetech 148
6.4.4 GateHouse 149
6.4.5 Locus 149
6.4.6 PocketMobile 150
6.4.7 Trackunit 150
6.5 UK and Ireland 151
6.5.1 Aeromark 151
6.5.2 Blue Tree Systems 152
6.5.3 Celtrak 152
6.5.4 FleetMatics 153
6.5.5 GreenRoad 155
6.5.6 Isotrak 156
6.5.7 Matrix Telematics 157
6.5.8 Microlise 157
6.5.9 Quartix 158
6.5.10 TRACKER Network 159
6.5.11 Trakm8 159
6.5.12 Transpoco 160
6.5.13 Webtech Wireless 160

Glossary 163

List of Figures

Figure 1.1: Commercial vehicles in use (EU23+2 2010) 4
Figure 1.2: New registrations of commercial vehicles (EU23+2 2012) 5
Figure 1.3: Commercial vehicle market trends by country (EU23+2 2012) 6
Figure 1.4: LCV manufacturer market shares (EU27+2 2012) 7
Figure 1.5: Trucks (>3.5t) market shares, by group and brand (EU27+2 2012) 8
Figure 1.6: Trucks (3.5–16t) market shares, by group and brand (EU27+2 2012) 9
Figure 1.7: Trucks (>16t) market shares, by group and brand (EU27+2 2012) 9
Figure 1.8: Bus and coach market shares, by group and brand (EU27+2 2012) 10
Figure 1.9: Trailer manufacturer production volumes and market share (EU23+2 2012) 11
Figure 1.10: Off-road equipment shipments by category (EU27+2 2012) 12
Figure 1.11: CVs and average fleet size by industry and company size (EU27 2006) 15
Figure 1.12: Examples of typical organisations for different LCV fleet sizes 16
Figure 1.13: Examples of typical organisations for different HCV fleet sizes 17
Figure 2.1: Fleet management infrastructure overview 20
Figure 2.2: Examples of FM unit form factors 21
Figure 2.3: Data interfaces used by FM units 22
Figure 2.4: Examples of devices connected to FM-units 23
Figure 2.5: Mobile network operators (EU23+2 2012) 25
Figure 2.6: Example of FM backoffice segment 27
Figure 2.7: Digital tachograph smart cards issued (EU23+2 Q2-2008) 34
Figure 2.8: Nationwide Toll systems for trucks in Europe (2012) 35
Figure 3.1: Fleet management shipments and penetration rate (EU27+2 2011–2017) 40
Figure 3.2: Fleet management installed base and penetration rate by region (Q4-2012) 41
Figure 3.3: Top ten fleet management providers, by installed base (EU27+2 Q4-2012) 42
Figure 3.4: Financial data for leading telematics industry players (2012) 48
Figure 3.5: FM mergers and acquisitions in Europe (2010–2013) 50
Figure 3.6: Mobile operators in Europe by M2M subscriber base (Q4-2012) 52
Figure 3.7: Examples of fleet management offerings by mobile operators (2012) 54
Figure 5.1: Masternaut Connect overview 95
Figure 5.2: TomTom WEBFLEET, PRO 9150, LINK 510 and ecoPLUS 108
Figure 5.3: Transics TX-SKY and TX-GO 112

FLEET MANAGEMENT IN RUSSIA/CIS AND EASTERN EUROPE

Table of Contents

Table of Contents i
List of Figures vi
Executive summary 1

1 Commercial vehicle fleets in the CIS and Eastern Europe 3

1.1 The commercial vehicle market in Russia and the CIS 4
1.1.1 Manufacturer market shares 6
1.1.2 Ownership structure 9
1.2 The commercial vehicle market in Eastern Europe 10
1.2.1 Manufacturer market shares 12
1.2.2 Ownership structure 15

2 Fleet management solutions 19

2.1 Fleet management infrastructure 19
2.1.1 Vehicle segment 20
2.1.2 GNSS segment 23
2.1.3 Network segment 24
2.1.4 Backoffice segment 28
2.2 Vehicle management 29
2.2.1 Vehicle diagnostics and maintenance planning 29
2.2.2 Security tracking 30
2.3 Driver management 30
2.3.1 Driving data registration and analysis 30
2.3.2 Eco-driving schemes 31
2.3.3 Insurance risk management 31
2.4 Operations management 32
2.4.1 Routing and navigation 32
2.4.2 Transport management 32
2.4.3 Mobile workforce management 33
2.5 Regulatory compliance and reporting 34
2.5.1 Drivers' working hours 34
2.5.2 Digital tachograph data download 35
2.5.3 Electronic toll collection 36
2.5.4 ERA-GLONASS 38
2.5.5 Other applications 39
2.6 Business models 40

3 Market forecasts and trends 43

3.1 Market analysis 43
3.1.1 Installed base and unit shipments – Eastern Europe and CIS including Russia 43
3.1.2 Installed base and unit shipments – Russia 44
3.1.3 Regional markets and players 45
3.1.4 Vendor market shares 48
3.2 Market drivers and barriers 50
3.2.1 Macroeconomic environment 50
3.2.2 Regulatory environment 51
3.2.3 Competitive environment 53
3.2.4 Technology environment 53
3.3 Value chain analysis 54
3.3.1 Telematics industry players 55
3.3.2 Automotive industry players 59
3.3.3 Telecom industry players 60
3.3.4 IT industry players 63
3.4 Future industry trends 64

4 OEM products and strategies 67

4.1 Truck manufacturers 67
4.1.1 DAF Trucks 67
4.1.2 Daimler Group 68
4.1.3 Iveco 72
4.1.4 MAN Truck & Bus 74
4.1.5 Scania 76
4.1.6 Volvo Group 78
4.2 Local truck manufacturers in the CIS 79
4.2.1 GAZ Group 80
4.2.2 Kamaz 81
4.2.3 UAZ 82
4.2.4 MAZ 83
4.2.5 ZiL 84

5 International aftermarket solution providers 85

5.1 Garmin and partners 85
5.2 Masternaut 87
5.3 MiX Telematics 90
5.4 Omnitracs 93
5.5 Telogis 96
5.6 TomTom Business Solutions 98
5.7 Transics 101
5.8 Trimble 103

6 Regional aftermarket solution providers 107

6.1 Arvento Mobile Systems 107
6.2 CVS Mobile 109
6.3 Fort-Telecom 110
6.4 Frotcom International 112
6.5 G4S Telematix 112
6.6 Gurtam 114
6.7 Mobiliz 116
6.8 Omnicomm 117
6.9 Oskando 120
6.10 Ruptela 121
6.11 Simplytrak 122
6.12 TechnoKom 123
6.13 Teltonika 124
6.14 WebEye International 125

7 Local aftermarket solution providers 127

7.1 Russia and the CIS 127
7.1.1 ANTOR Business Solutions 127
7.1.2 AutoLocator 128
7.1.3 AvtoScan 130
7.1.4 BelTransSputnik 130
7.1.5 Benish GPS Ukraine 131
7.1.6 Cobra Automotive Technologies 132
7.1.7 ENDS 133
7.1.8 First BIT 135
7.1.9 GalileoSky 136
7.1.10 Garage GPS 137
7.1.11 GlobalSat 138
7.1.12 GLONASSSoft 139
7.1.13 Glosav 140
7.1.14 ITOB 141
7.1.15 ITS-Soft 141
7.1.16 M2M Telematics 142
7.1.17 Matrix 145
7.1.18 MegaFon 145
7.1.19 Micro Line 146
7.1.20 Moldcell 147
7.1.21 MTS 147
7.1.22 Navis Group 148
7.1.23 Ritm 148
7.1.24 Russian Navigation Technologies 149
7.1.25 Scout 151
7.1.26 SpaceTeam 153
7.1.27 Vektor GPS 154
7.2 Eastern Europe 154
7.2.1 Aldobec Technologies 154
7.2.2 AROBS Transilvania Software 155
7.2.3 Artronic 156
7.2.4 Autoguard 157
7.2.5 Cefin Systems 158
7.2.6 EasyTRACK 158
7.2.7 ETA Automatizari Industriale 159
7.2.8 Evotracking 161
7.2.9 Falcom 161
7.2.10 Finder 162
7.2.11 Fleet Management Services 163
7.2.12 Framelogic 164
7.2.13 GPS Bulgaria 164
7.2.14 i-Cell 165
7.2.15 ICOM 166
7.2.16 iData 167
7.2.17 LX Track 168
7.2.18 Mireo 168
7.2.19 Mobilisis 169
7.2.20 SAS Grup 170
7.2.21 Satko 171
7.2.22 Sherlog Trace 172
7.2.23 Tahograf 173
7.2.24 Telargo 173
7.2.25 WS COMM 174

Glossary 175

List of Figures

Figure 1.1: Commercial vehicles in use in Russia and the CIS (2011) 4
Figure 1.2: Commercial vehicle sales in Russia (2009–2010) 5
Figure 1.3: Structure of the Russian truck fleet by brands (2011) 6
Figure 1.4: Sales of new heavy commercial vehicles (>6t) by brand in Russia (2010) 7
Figure 1.5: Sales of new LCVs (
<6t) by brand in Russia (2012) 9>Figure 1.6: Commercial vehicle fleet structure in Russia (2011) 10
Figure 1.7: Commercial vehicles in use in Eastern Europe (2011) 11
Figure 1.8: New registrations of commercial vehicles in Eastern Europe (2012) 12
Figure 1.9: Trucks (>3.5t) market shares, by group and brand (EU27+2 2011) 13
Figure 1.10: LCV manufacturer market shares (EU27+2 2011) 14
Figure 1.11: Examples of typical organisations for different LCV fleet sizes 15
Figure 1.12: Examples of typical organisations for different HCV fleet sizes 16
Figure 2.1: Fleet management infrastructure overview 20
Figure 2.2: Examples of FM unit form factors 21
Figure 2.3: Data interfaces used by FM units 22
Figure 2.4: Examples of devices connected to FM-units 23
Figure 2.5: Mobile network operators in Eastern Europe (2012) 25
Figure 2.6: Mobile network operators in Russia and the CIS (2012) 27
Figure 2.7: Example of FM backoffice segment 28
Figure 3.1: FM shipments and penetration rate (Russia/CIS/Eastern Europe 2011–2017) 44
Figure 3.2: FM shipments and penetration rate (Russia 2011–2017) 45
Figure 3.3: Top ten FM providers, by installed base (CIS and Eastern Europe Q4-2012) 49
Figure 3.4: Financial data for leading telematics industry players (2012) 56
Figure 3.5: FM mergers and acquisitions in Europe and the CIS 58
Figure 3.6: Examples of fleet management offerings by mobile operators (2013) 62
Figure 6.1: Profi, Optim and LLS sensor from Omnicomm 118
Figure 7.1: GalileoSky GLONASS/GPS v5.0 hardware unit and GLONASS accessory 137
Figure 7.2: M2M-Cyber GLX AVL terminal and Shturmann Link300 Pro in-cab unit 143
Figure 7.3: SafeFleet x700 on-board device 160

FLEET MANAGEMENT IN THE AMERICAS

Table of Contents

Table of Contents i
List of Figures vi
Executive summary 1

1 Commercial vehicle fleets in the Americas 3

1.1 The North American commercial vehicle market 3
1.1.1 Registrations of commercial vehicles GVW 3–8 3
1.1.2 Manufacturer market shares 5
1.1.3 Ownership structure 7
1.1.4 Trailers 11
1.2 The Latin American commercial vehicle market 11
1.2.1 Registrations of commercial vehicles 12
1.2.2 Manufacturer market shares 14

2 Fleet management solutions 17

2.1 Fleet management infrastructure 17
2.1.1 Vehicle segment 18
2.1.2 GNSS segment 22
2.1.3 Network segment 22
2.1.4 Backoffice segment 26
2.2 Vehicle management 27
2.2.1 Vehicle diagnostics and maintenance planning 27
2.2.2 Security tracking 28
2.3 Driver management 28
2.3.1 Driving data registration and analysis 28
2.3.2 Eco-driving schemes 29
2.3.3 Insurance risk management 29
2.4 Operations management 30
2.4.1 Routing and navigation 30
2.4.2 Transport management 30
2.4.3 Mobile workforce management 31
2.5 Regulatory compliance and reporting 32
2.5.1 CSA – Compliance, Safety, Accountability 32
2.5.2 Hours-of-Service and electronic logging devices 34
2.5.3 Fuel tax reporting 36
2.5.4 Distracted driving 36
2.5.5 Mandatory anti-theft systems in Brazil 37
2.5.6 Other applications 37
2.6 Business models 39

3 Market forecasts and trends 41

3.1 Market analysis 41
3.1.1 Installed base and unit shipments – North America and Latin America 42
3.1.2 Vendor market shares 44
3.2 Market drivers and barriers 46
3.2.1 Macroeconomic environment 46
3.2.2 Regulatory environment 47
3.2.3 Competitive environment 48
3.2.4 Technology environment 48
3.3 Value chain analysis 49
3.3.1 Telematics industry players 49
3.3.2 Automotive industry players 53
3.3.3 Telecom industry players 54
3.3.4 IT industry players 56
3.4 Future industry trends 57

4 OEM products and strategies 61

4.1 Truck manufacturers 61
4.1.1 Daimler Group 61
4.1.2 Ford 66
4.1.3 Hino Trucks 68
4.1.4 Iveco 69
4.1.5 MAN Latin America 70
4.1.6 Navistar 72
4.1.7 Paccar 73
4.1.8 Scania 75
4.1.9 Volvo Group 78
4.2 Construction equipment manufacturers 82
4.2.1 Bobcat 82
4.2.2 Caterpillar 83
4.2.3 Deere & Company and Hitachi Construction Machinery 84
4.2.4 Hyundai Construction Equipment Americas 85
4.2.5 JCB 85
4.2.6 Komatsu 86
4.2.7 Sumitomo Construction Machinery 87
4.2.8 Volvo CE 87

5 International aftermarket solution providers 89

5.1 DigiCore 89
5.2 Garmin and partners 91
5.3 MiX Telematics 94
5.4 Navman Wireless 97
5.5 Omnitracs 99
5.6 Telogis 103
5.7 TomTom Business Solutions 106
5.8 Trafficmaster – Teletrac 109
5.9 Trimble 111
5.10 Webtech Wireless 114

6 Regional aftermarket solution providers 119

6.1 North America 119
6.1.1 Blue Tree Systems 119
6.1.2 BSM Wireless 120
6.1.3 Cadec 121
6.1.4 CalAmp 124
6.1.5 CarrierWeb 127
6.1.6 Celtrak 129
6.1.7 Complete Innovations 129
6.1.8 Descartes 131
6.1.9 FieldLogix 131
6.1.10 FleetCor 133
6.1.11 Fleetilla 134
6.1.12 Fleetmatics 135
6.1.13 Fleetronix 137
6.1.14 Geotab 138
6.1.15 GPS Insight 139
6.1.16 GPS North America 140
6.1.17 GreenRoad 142
6.1.18 ID Systems 144
6.1.19 International Telematics 146
6.1.20 Inthinc 147
6.1.21 Isotrak 149
6.1.22 JJ Keller 149
6.1.23 Matrix Telematics 150
6.1.24 Microlise 151
6.1.25 NexTraq 152
6.1.26 PeopleNet 154
6.1.27 Rand McNally 157
6.1.28 Rocky Mountain Tracking 158
6.1.29 SkyBitz 159
6.1.30 Synovia Solutions 160
6.1.31 TransCore 161
6.1.32 Verizon Networkfleet 162
6.1.33 XRS 165
6.1.34 Zonar Systems 167
6.2 Latin America 170
6.2.1 Autotrac 171
6.2.2 Copiloto Satelital 173
6.2.3 Encontrack 174
6.2.4 Global Track 175
6.2.5 GPS Chile 176
6.2.6 Grupo UDA 177
6.2.7 Hawk GPS 177
6.2.8 High Performance Solutions 178
6.2.9 Inosat 179
6.2.10 Ituran 180
6.2.11 OnixSat 181
6.2.12 Pointer Telocation 182
6.2.13 Position Logic 183
6.2.14 Sascar 184
6.2.15 Satrack 185
6.2.16 Secar Bohemia 187
6.2.17 Tastets System 189
6.2.18 Tecnolider 190
6.2.19 Ubicamóvil 190
6.2.20 Ultra 191
6.2.21 Wisetrack 193
6.2.22 Zatix 194

Glossary 197

List of Figures

Figure 1.1: Registrations of GVW 3–8 vehicles (US 2012) 4
Figure 1.2: Registrations of GVW 3–8 vehicles (Canada 2012) 5
Figure 1.3: Commercial vehicle manufacturer market shares GVW 3–8 (US 2012) 6
Figure 1.4: Commercial vehicle manufacturer market shares GVW 3–8 (Canada 2012) 7
Figure 1.5: Private ownership and business uses of vehicles (US 2012) 8
Figure 1.6: Distribution of new GVW 3–8 CVs by fleet size (US 2012) 9
Figure 1.7: Ten largest commercial fleets operated by US companies (2013) 10
Figure 1.8: New trailer registrations 24 ft+ (US Q1–Q3 2010) 11
Figure 1.9: CVs in operation and new registrations (Latin America 2012) 12
Figure 1.10: Light commercial vehicle manufacturer statistics (Brazil 2012) 13
Figure 1.11: Heavy truck manufacturer statistics (Brazil 2012) 15
Figure 2.1: Fleet management infrastructure overview 18
Figure 2.2: Examples of FM device form factors 19
Figure 2.3: Data interfaces used by FM devices 21
Figure 2.4: Examples of peripherals connected to FM devices 21
Figure 2.5: Mobile network operators in the Americas (2013) 24
Figure 2.6: Top M2M communication providers in the Americas (Q2-2013) 25
Figure 2.7: Example of FM backoffice segment 26
Figure 3.1: Fleet management shipments and penetration (North America 2012–2017) 42
Figure 3.2: Fleet management shipments and penetration (Latin America 2012–2017) 43
Figure 3.3: Top ten fleet management providers, by installed base (Americas Q4-2012) 44
Figure 3.4: Financial data for telematics industry players (2012) 50
Figure 3.5: FM mergers and acquisitions in the Americas (2012–2013) 52
Figure 3.6: Examples of fleet management offerings by mobile operators (2013) 55
Figure 5.1: Navman Wireless' Qube, MDT 860 and M-Nav 800 98
Figure 6.1: PeopleNet BLU.2 and PeopleNet TABLET 155
Figure 6.2: Networkfleet 5000 Series device 163
Figure 6.3: Zonar 2020 Mobile Communications Tablet and 2010 EVIR Inspection tool 169


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