Sinder joins ForeSee from ByteGrid, where he served as CFO. Sinder has more than 20 years of operational and financial experience at public and private software and technology companies. Previously, Sinder was at CoreLink Data Center, where he served as CEO after first serving as CFO. Sinder also held CFO roles at Hostway Corporation and Focal Communications Corporation. At Focal Communications (now part of telecommunications provider CenturyLink), Sinder helped expand revenue from $8 million to $300 million and oversaw expansion from four to over two dozen markets. He is also on the board of directors and serves on the audit committee for telecommunications company PCTEL, Inc.
"We are thrilled to have Jay join ForeSee at this pivotal time to help guide the company's technology investments and growth," said ForeSee CEO Pete Daffern. "Customer experience (CX) has 'crossed the chasm' and is now recognized as a key driver to help companies increase revenue and stakeholder value. Jay's experience in financial operations, along with his background serving technology companies and investors, are an ideal fit for ForeSee as we expand our CX leadership and invest in our technology."
"ForeSee created the customer experience measurement industry 15 years ago. As the only methodology-first and complete CX measurement solution, ForeSee is in the right space at the right time," said Sinder. "Pete has assembled a tremendously talented management team over the last two years, and I am excited to join them to forge the next phase of growth, innovation, and customer success at ForeSee."
As CFO, Sinder will report directly to Mr. Daffern and will oversee ForeSee's finance, accounting, corporate development, and M&A departments.
ForeSee pioneered customer experience intelligence in 2001 and has become a recognized leader in Voice of Customer (VOC) solutions. The award-winning ForeSee CX Suite helps more than 2,000 companies worldwide transform their VOC programs into a strategic business discipline that delivers economic impact. Only ForeSee offers a rigorous scientific approach to customer experience measurement, access to an unmatched 200 million benchmarked experiences, and actionable insights from a team of 200 expert analysts that give certainty to CX improvements. ForeSee is headquartered in Ann Arbor, MI and has offices in New York; Washington, DC; St. Louis; Cleveland; San Francisco; Vancouver; and London. For more information, visit www.foresee.com.
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