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      Forrester Research Reports 2021 Second-Quarter Financial Results

      Year-over-year total contract value increases by 9% to $320 million

       (PRNewsfoto/Forrester Research, Inc.)

      News provided by

      Forrester

      Jul 28, 2021, 16:05 ET

      Share this article

      Share this article


      CAMBRIDGE, Mass., July 28, 2021 /PRNewswire/ -- Forrester Research, Inc. (Nasdaq: FORR) today announced its 2021 second-quarter financial results.

      Second-Quarter Financial Performance

      Total revenues were $128.7 million for the second quarter of 2021, compared with $113.5 million for the second quarter of 2020.

      On a GAAP basis, net income was $8.3 million, or $0.43 per diluted share, for the second quarter of 2021, compared with net income of $11.8 million, or $0.63 per diluted share, for the same period in 2020.

      On an adjusted basis, net income was $12.7 million, or $0.66 per diluted share, for the second quarter of 2021, which reflects an adjusted effective tax rate of 31%. Adjusted net income excludes stock-based compensation of $2.4 million, amortization of acquisition-related intangible assets of $4.0 million, and integration costs of $0.2 million. This compares with adjusted net income of $12.2 million, or $0.65 per diluted share, for the same period in 2020, which reflects an adjusted tax rate of 31%. Adjusted net income for the second quarter of 2020 excludes stock-based compensation of $2.5 million, amortization of acquisition-related intangible assets of $4.7 million, acquisition-related deferred revenue fair value adjustment of $0.1 million, integration costs of $0.6 million, and gains on investments of $2.4 million.

      "Our laser focus on increasing contract value resulted in another strong quarter," said George F. Colony, Forrester's chairman and chief executive officer. "Year over year, contract value grew 9%, and revenue increased across all business units: research, consulting, and events. We generated $70 million of cash in the first half of 2021 — more than the company has produced in any previous full year. Operating margin and earnings per share also exceeded the upper end of guidance. As a result of our continued strong performance in Q2 and the first half of the year, we are raising guidance for the second time this year."

      "Our products and engagement model are resonating with clients, and we are confident that our new product portfolio, Forrester Decisions, will further accelerate our ability to deliver sustained double-digit contract value growth. Forrester Decisions brings together the vision and strategy of Forrester with the operational research of SiriusDecisions into one unique offering. Despite pandemic-related headwinds, we believe that the company can achieve its 2021 goals and continue to expand its annually recurring relationships with clients."

      As part of the company's pivot to contract value (CV) in 2021, Forrester is classifying all components of its CV subscription research products as research revenues. In prior periods, advisory sessions included in Forrester's research subscription products were classified as consulting revenues. This has resulted in approximately $1.4 million and $2.9 million of revenue being reclassified from consulting revenues to research revenues in the three and six months ended June 30, 2020, respectively.

      Forrester is providing third-quarter and full-year 2021 financial guidance as follows:

      Third-Quarter 2021 (GAAP):

      • Total revenues of approximately $114.0 million to $118.0 million.
      • Operating margin of approximately 1.0% to 3.0%.
      • Interest expense of approximately $1.0 million.
      • An effective tax rate of 31%.
      • Earnings per share of approximately $0.01 to $0.07.

      Third-Quarter 2021 (Adjusted):

      Adjusted financial guidance for the third quarter of 2021 excludes stock-based compensation expense of $2.3 million to $2.5 million, amortization of acquisition-related intangible assets of approximately $3.6 million, and any investment gains or losses.

      • Adjusted operating margin of approximately 6.0% to 8.0%.
      • Adjusted effective tax rate of 31%.
      • Adjusted diluted earnings per share of approximately $0.22 to $0.28.

      Full-Year 2021 (GAAP):

      • Total revenues of approximately $485.0 million to $495.0 million.
      • Operating margin of approximately 6.0% to 7.0%.
      • Interest expense of approximately $4.3 million.
      • An effective tax rate of 31%.
      • Earnings per share of approximately $0.85 to $0.95.

      Full-Year 2021 (Adjusted):

      Adjusted financial guidance for full-year 2021 excludes stock-based compensation expense of $9.5 million to $10.0 million, amortization of acquisition-related intangible assets of approximately $15.2 million, integration costs of $0.3 million, and any investment gains or losses.

      • Adjusted operating margin of approximately 11.0% to 12.0%.
      • Adjusted effective tax rate of 31%.
      • Adjusted diluted earnings per share of approximately $1.75 to $1.85.

      About Forrester

      Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We help leaders across technology, marketing, customer experience, product, and sales functions use customer obsession to accelerate growth. Through Forrester's proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective research methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients. To learn more, visit Forrester.com.

      This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, Forrester's financial guidance for the third quarter of and full-year 2021 and statements about the launch of Forrester Decisions and Forrester's future financial performance and financial condition. These statements are based on Forrester's current plans and expectations and involve risks and uncertainties that could cause actual future activities and results of operations to be materially different from those set forth in the forward-looking statements. Important factors that could cause actual future activities and results to differ include, among others, Forrester's ability to retain and enrich memberships for its research products and services; Forrester's ability to fulfill existing or generate new consulting engagements and advisory services; technology spending; the impact of health epidemics, including COVID-19, on Forrester's business; Forrester's ability to respond to business and economic conditions and market trends; the risks and challenges inherent in international business activities, including the exit of the United Kingdom from the European Union; Forrester's ability to offer new products and services; Forrester's dependence on key personnel; Forrester's ability to attract and retain professional staff; the impact of Forrester's outstanding debt obligations; competition and industry consolidation; possible variations in Forrester's quarterly operating results; concentration of ownership of Forrester; the possibility of network disruptions and security breaches; any failure to enforce and protect Forrester's intellectual property rights; compliance with privacy laws; taxation risks; and any weakness in Forrester's system of internal controls. Forrester undertakes no obligation to update publicly any forward-looking statements, whether as a result of new information, future events, or otherwise. For further information, please refer to Forrester's reports and filings with the Securities and Exchange Commission.

      The consolidated statements of operations and the table of key financial data are attached.

      Contact:
      Scott Chouinard
      Interim Chief Financial Officer and Treasurer
      Forrester Research, Inc.
      +1 617-613-6060
      [email protected]

      Shweta Agarwal
      Public Relations
      Forrester Research, Inc.
      +1 617-613-6805
      [email protected]

      © 2021, Forrester Research, Inc. All rights reserved. Forrester is a trademark of Forrester Research, Inc.

      Forrester Research, Inc.

      Consolidated Statements of Income

      (Unaudited, in thousands, except per share data)



      Three Months Ended


      Six Months Ended



      June 30,


      June 30,



      2021


      2020


      2021


      2020

      Revenues:









      Research


      $     81,002


      $     75,034


      $     155,970


      $       149,301

      Consulting


      40,960


      33,475


      79,510


      65,463

      Events


      6,708


      5,032


      6,971


      5,122

      Total revenues


      128,670


      113,541


      242,451


      219,886

      Operating expenses:









      Cost of services and fulfillment


      52,258


      43,964


      99,735


      87,317

      Selling and marketing


      42,556


      39,117


      81,835


      79,390

      General and administrative


      14,334


      11,456


      27,512


      23,461

      Depreciation


      2,255


      2,448


      4,545


      4,854

      Amortization of intangible assets


      3,968


      4,713


      7,871


      9,425

      Integration costs


      216


      612


      334


      3,487

      Total operating expenses


      115,587


      102,310


      221,832


      207,934

      Income from operations


      13,083


      11,231


      20,619


      11,952

      Interest expense


      (1,066)


      (1,307)


      (2,195)


      (2,845)

      Other income (expense), net


      (201)


      (201)


      (671)


      109

      Gains on investments


      —


      2,352


      —


      2,365

      Income before income taxes


      11,816


      12,075


      17,753


      11,581

      Income tax expense


      3,473


      238


      5,454


      257

      Net income


      $       8,343


      $     11,837


      $       12,299


      $         11,324



















      Basic income per common share


      $         0.44


      $         0.63


      $           0.64


      $             0.60

      Diluted income per common share 


      $         0.43


      $         0.63


      $           0.64


      $             0.60

      Basic weighted average shares outstanding


      19,126


      18,759


      19,094


      18,732

      Diluted weighted average shares outstanding


      19,377


      18,831


      19,332


      18,828










      Adjusted data (1):









      Total revenues - GAAP


      $   128,670


      $   113,541


      $     242,451


      $       219,886

      Deferred revenue fair value adjustment


      —


      137


      —


      322

      Adjusted revenues


      $   128,670


      $   113,678


      $     242,451


      $       220,208










      Income from operations - GAAP


      $     13,083


      $     11,231


      $       20,619


      $         11,952

      Deferred revenue fair value adjustment


      —


      137


      —


      322

      Amortization of intangible assets


      3,968


      4,713


      7,871


      9,425

      Integration costs


      216


      612


      334


      3,487

      Stock-based compensation included in the 









      following expense categories:









      Cost of services and fulfillment


      1,401


      1,232


      2,835


      2,825

      Selling and marketing


      399


      423


      848


      785

      General and administrative


      597


      809


      1,206


      1,656

      Adjusted income from operations


      $     19,664


      $     19,157


      $       33,713


      $         30,452












      Three Months Ended


      Six Months Ended



      June 30,


      June 30,



      2021


      2020


      2021


      2020



       Amount 


       Per Share 


       Amount 


       Per Share 


       Amount 


       Per Share 


       Amount 


       Per Share 

      Net income - GAAP


      $        8,343


      $       0.43


      $        11,837


      $      0.63


      $        12,299


      $      0.64


      $      11,324


      $      0.60

      Deferred revenue fair value adjustment


      —


      —


      137


      0.01


      —


      —


      322


      0.02

      Amortization of intangible assets


      3,968


      0.21


      4,713


      0.25


      7,871


      0.41


      9,425


      0.50

      Integration costs


      216


      0.01


      612


      0.03


      334


      0.02


      3,487


      0.19

      Stock-based compensation


      2,397


      0.12


      2,464


      0.13


      4,889


      0.25


      5,266


      0.28

      Gains on investments


      —


      —


      (2,352)


      (0.12)


      —


      —


      (2,365)


      (0.13)

      Tax effects of items above (2)


      (1,768)


      (0.09)


      (2,441)


      (0.13)


      (3,415)


      (0.18)


      (5,153)


      (0.27)

      Adjustment to tax expense for adjusted tax rate (3)


      (462)


      (0.02)


      (2,792)


      (0.15)


      (694)


      (0.04)


      (3,182)


      (0.17)

      Adjusted net income


      $      12,694


      0.66


      $        12,178


      $      0.65


      $        21,284


      1.10


      $      19,124


      $      1.02

      Diluted weighted average shares outstanding


      19,377




      18,831




      19,332




      18,828




      (1) Forrester believes that adjusted financial results provide investors with consistent and comparable information to aid in the understanding of Forrester's ongoing business, and are also used by Forrester in making compensation decisions. Our adjusted presentation excludes amortization of acquisition-related intangible assets, acquisition-related deferred revenue fair value adjustments, stock-based compensation, integration costs, and net gains or losses from investments, as well as their related tax effects. We also utilized an assumed tax rate of 31% in both 2021 and 2020, which excludes items such as any release of reserves for uncertain tax positions established in prior years, the settlement of prior year tax audits, and the effect of any adjustments related to the filing of prior year tax returns. The adjuted data does not purport to be prepared in accordance with Accounting Principles Generally Accepted in the United States. 


      (2) The tax effect of adjusting items is based on the accounting treatment and rate for the jurisdiction of each item.


      (3) To compute adjusted net income, we apply an adjusted effective tax rate of 31%.


      Forrester Research, Inc.

      Key Financial Data





      (Unaudited, dollars in thousands)








      June 30,


      December 31,



      2021


      2020

      Balance sheet data:





      Cash and cash equivalents


      $ 146,387


      $   90,257

      Accounts receivable, net


      $   63,397


      $   84,695

      Deferred revenue


      $ 210,288


      $ 179,968

      Debt outstanding


      $ 103,125


      $ 109,375








      Six Months Ended



      June 30,



      2021


      2020

      Cash flow data:





      Net cash provided by operating activities


      $   70,093


      $   25,002

      Purchases of property and equipment


      $   (5,243)


      $   (5,110)

      Repayments of debt


      $   (6,250)


      $ (18,688)

      Repurchases of common stock


      $   (2,673)


      $          —








      As of



      June 30,



      2021


      2020

      Metrics:





      Contract value


      $ 319,800


      $ 294,000

      Client retention


      77%


      72%

      Wallet retention


      96%


      87%

      Number of clients


      2,940


      2,760








      As of



      June 30,



      2021


      2020

      Headcount:





      Total headcount


      1,719


      1,843

      Sales force


      638


      719






      SOURCE Forrester

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