Free Webinar Shows How to Leverage Your EOP to Create an Emergency Department Surge Plan

Jan 05, 2010, 17:20 ET from Compirion Healthcare Solutions, LLC

ELM GROVE, Wis., Jan. 5 /PRNewswire/ -- Compirion Healthcare Solutions, a hospital process improvement firm, is hosting a timely webinar that will help hospital administration leverage parts of their existing Emergency Operations Plan (EOP) to create an effective Surge Plan for handling the type of smaller events that spike patient volume. Creating an Effective Surge Plan From Your Hospital's EOP premieres January 27 at 11:15 AM CST. Additional dates and times, along with registration information, can be found at the website

EOPs are generally developed for large-scale disasters and are rarely pressed into service as Surge Plans. Many facilities attempt to manage surges in patient volume with temporary staff holdovers, calling in those who live close to the facility and resorting to other stopgap measures. That approach can be unsustainable, leading to medical errors, staff burnout and patient dissatisfaction. Creating an Effective Surge Plan From Your Hospital's EOP has been prepared specifically for Administrators of hospitals and hospital systems, CEOs, CFOs, ED Directors and CNOs. The webinar will identify key components of the plan, demonstrate how to assess current capabilities, and identify available resources. Course content is dependent on the skill and experience levels of the participants, and will be tailored to meet their needs.

Creating an Effective Surge Plan From Your Hospital's EOP is being presented by one of Compirion's top nurse clinicians, Clinical Consultant Ben Gould, RN, BSN, CEN. Over almost 20 years, Gould has held many positions as an Emergency Services professional. He has worked as a paramedic/EMT, patient transfer consultant and pilot, Emergency RN, case manager, triage nurse, and ER line supervisor. The range of his work has given him invaluable insight into the complexities of the Emergency care continuum. Gould has just completed work as a consultant at East Texas Medical Center where he helped staff to redesign process flow and to develop a Surge Plan to handle a 42% increase in patient volume due to the H1N1 virus. Even with the increase, ETMC was still able to improve its overall Length of Stay and significantly reduce the percentage of patients who Left Without Being Seen.

Creating an Effective Surge Plan From Your Hospital's EOP is the ninth in a series of free webinars being offered to help educate hospital executives, managers and clinicians in strategies for optimizing processes and procedures. Compirion's presenters are drawn from its pool of healthcare consultants, which includes registered nurses, former C-level executives, physicians, business managers and clinicians. The webinars average about 45 minutes each, with a question-and-answer session at the end. According to Compirion management, "We are presenting this series of free webinars because we truly believe that efficiency in the hospital, especially the ED, not only saves time and money, it saves lives. The faster you can get a patient to treatment, the better the outcomes you can expect. It is the premise on which Compirion was founded."

Compirion Healthcare Solutions, LLC is based in Elm Grove, Wisconsin. Compirion is a leader in healthcare consulting firms, focusing on hospital process improvement. Compirion works onsite, using a team approach, and offers a money-back guarantee that all goals are met. Client hospitals show sustainable performance improvements in Billable Volume, Patient Satisfaction, Core Measures, Length of Stay, Bed Control, Case Management, Patient Throughput and Staff Retention. Its experience includes Emergency Room, Surgical Services, Laboratory, Diagnostic Imaging, Materials Management, Inpatient, Outpatient and Nursing Care improvement projects. Compirion contracts only for measurable outcomes to help achieve patient satisfaction, staff loyalty and a better bottom line.

For more information on Compirion's sustainable healthcare solutions, call 1-866-661-4677 or visit

    Contact: Carol Christ Hoffmann
    Director of Communications
    Compirion Healthcare Solutions, LLC
    Phone: 262-821-5898, Ext. 5

SOURCE Compirion Healthcare Solutions, LLC