COLORADO SPRINGS, Colo., Jan. 19, 2017 /PRNewswire/ -- HDI and itSMF USA, two leaders in the world of IT service management (ITSM), today announced the Call for Speakers period for the FUSION 17 Conference & Expo, the country's most comprehensive annual event created for the ITSM community. FUSION 17 is seeking speakers who can offer practical ITSM solutions that provide insight into how formal processes and industry tools can align IT goals with business goals to improve operations. Uniting more than 1,600 industry leaders and practitioners, FUSION 17 will take place October 31 – November 3, 2017 at the Rosen Shingle Creek in Orlando. For more information and to submit your proposal by February 28, 2017, visit: speakat.smfusion.com
The FUSION 17 Program Committee is seeking speakers for the following:
Pre-conference workshops: Ranging from one to three days long, these industry-leading courses will be led by some of the brightest minds in the IT service management industry. Taking place from October 29-31, 2017, the sought after pre-conference workshops will cover an array of topics such as problem management, ITSM maturity, and DevOps.
Core conference sessions: The FUSION 17 program will provide 80 learning sessions to educate attendees on the delivery and support of IT services and the fundamental concepts behind service management. These hour-long sessions will take place from November 1-3, 2017.
Learning Tracks for 2017: As systems, technologies, and methodologies continue to evolve and become more complex, FUSION 17 seeks skilled industry thought-leaders with engaging presentations tailored to any of the following core subject areas: The Generalist; The Specialist; The Strategist; The Futurist; DevOps and Agile; People, Culture, and Value; Improving Service Management; and Security, Risk, and Vulnerability. For more information on these learning tracks, please visit: servicemanagementfusion.com/conference/tracks.aspx
"With an emphasis on education and peer-to-peer sharing among practitioners, FUSION 17 creates a unique atmosphere for learning about state-of-the-art ITSM methodologies and technologies," said Cathy Kirch, president, itSMF USA.
"Each year our distinguished FUSION speakers are the backbone of the event and the foundation for learning," said Joy Sobhani, director of conferences and events, HDI. "We're looking to once again assemble an all-star lineup of industry luminaries, whose unique knowledge and expertise will lead the way in showing a captive audience how they can transform their service management."
To stay up-to-date on the latest from FUSION 17 and to submit your proposal by the February 28, 2017 deadline, visit: SMFUSION17.com
About HDI Founded in 1989, HDI is the first membership association and certification body created for the technical support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better serve customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com. HDI is organized by UBM Americas, a part of UBM plc (UBM.L), an Events First marketing and communications services business. For more information, visit ubmamericas.com.
About itSMF USA The itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the on-going development of IT Service management professionals and the promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for you and your organization to connect, learn and grow. Come be part of the IT service management profession. Learn more at www.itsmfusa.org.