FutureLogic Expands Customer Service and Technical Support Across Asia Pacific Region

Jun 03, 2010, 17:59 ET from FutureLogic, Inc.

GLENDALE, Calif., June 3 /PRNewswire/ -- FutureLogic, Inc., the world's leading provider of innovative printing and couponing solutions, announced today that it has expanded its customer service and technical support team across the Asia Pacific region with the appointment of Technical Sales Manager, Barry Cook, and Office Administrator, Candy Tong.

(Logo: http://www.newscom.com/cgi-bin/prnh/20091014/LA92576LOGO)

A gaming industry veteran for over 30 years, Barry Cook will provide technical sales support and expertise on behalf of FutureLogic to OEMs and Casinos across the Asia Pacific region. Candy Tong, a Macau citizen and graduate in Sociology from Simon Fraser University, British Columbia, will head sales operations and logistics activities for FutureLogic Asia, headquartered in Macau.

"Our goal is to continue to build FutureLogic's reputation for excellent customer service and technical support throughout the world. The appointments of Barry and Candy in the Asia Pacific region are central to this strategy and will take our customer service and technical support to a new level," commented John Edmunds, VP International Markets for FutureLogic. "Since opening the Macau office in 2006, the market for TITO and promotional couponing has developed considerably and direct local support is more important than ever. Barry and Candy will join Rob Denham, International Technical Manager; Alfred Hwee, Business Development Manager; and Kenneth Wong, Customer Service Technician, in providing a world-class experience to our new and existing customers at FutureLogic Asia."  

The FutureLogic Asia team will be on-hand next week at G2E Asia, stand number 927. FutureLogic will also showcase its innovative printing and couponing solutions, including the PromoNet®  promotional couponing solution, the GEN2 Universal™ printer and the Eclipse™ thermal printer, as well as the TableXchange® printer/scanner, FutureLogic's award-winning technology that brings TITO gaming to table games.

About FutureLogic

Founded in 1983 and headquartered in Glendale, Calif., FutureLogic designs and builds high-reliability electromechanical assembly solutions for nearly every printing need. As the undisputed leader in super-robust thermal printer technology, FutureLogic is the industry's premier supplier of thermal printers for casino gaming, promotional equipment, kiosk, industrial, RTAL, gas pumps and medical applications. FutureLogic has shipped more than 1.2 million gaming printers worldwide, which produce approximately four billion vouchers annually. In July 2004 the company founded FutureLogic Europe, Ltd. to provide direct sales and engineering support for the growing OEM thermal printer markets in Europe. In October 2006 FutureLogic expanded its global support network into the Asia Pacific market, with a new sales and service center in Macau, China. More information on the company is available at www.futurelogic-inc.com.


Agency Contact:

WelComm, Inc.

Mat Naraghi, Account Executive

858.633.1912  

mat@welcomm.com  


FutureLogic Asia, Lda

John Edmunds

VP International Markets, FutureLogic Inc.

MD FutureLogic Europe Ltd. & FutureLogic Asia Lda

UK Office: +44.1628.760.080

Macau Office: +853.28.389.702

US Office: +1.818.244.4700

john.edmunds@futurelogic-inc.com  

www.futurelogic-inc.com  




SOURCE FutureLogic, Inc.



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