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G2 Crowd publishes Spring 2015 rankings of the best digital asset management platforms, based on user reviews

Six platforms earn High Performer status while Widen Media Collective tops overall satisfaction rankings in crowdsourced report


News provided by

G2 Crowd, Inc.

Mar 31, 2015, 08:45 ET

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CHICAGO, March 31, 2015 /PRNewswire/ -- The first GridSM report for digital asset management software, published today by business software review site G2 Crowd, ranks 11 products to help purchasers in their selections.

Photo - http://photos.prnewswire.com/prnh/20150330/195301-INFO

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The Spring 2015 report is based on more than 200 reviews written by business and content professionals.

The GridSM, which is created from G2 Crowd's software review platform, factors in customer satisfaction reported by users and vendor market presence determined from social and public data to rank products.

Digital asset management tools, or DAM tools, catalogue and maintain repositories of media files such as photos, audio files, and video files. DAM systems often come with other features such as powerful import and export functionality, versioning, preview and thumbnail views of assets optimized for processing speed, and automatic transformation of files to different file types or file sizes.

DAM software often integrates with other management software, such as those listed in G2 Crowd's Enterprise Content Management category and Web Content Management category, as well as with other creative software.

To qualify as a Leader, a product must receive a high customer satisfaction score and have substantial market presence. None of the platforms included in this report were named Leaders. High Performers have high customer satisfaction scores with a smaller market presence than Leaders. Widen Media Collective, Brandfolder, MerlinOne, Canto Cumulus, WebDAM and ResourceSpace were named High Performers. Widen Media Collective earned the highest overall customer satisfaction score.

Across all digital asset management platforms, reviewers reported the product they use meets their requirements at an average rate of 85%, and on average reviewers said they were 85% likely to recommend the product they use.

Some highlights from the digital asset management reviews on G2 Crowd:

"Customer service, responsiveness, fantastic UI, free upgrades, competitive pricing, and a perfect mix of simplicity and granularity. All of these are strengths of the Widen Media Collective. They are world class in all aspects of DAM and DAM support."
- Corey Chimko, Digital Resources Coordinator at Cornell University Photography

"I was looking for a way to share brand assets with our technology partners. We recently redesigned our logo, updated our website, and all in all we wanted this [facelift] to extend to our entire web presence. It was so easy to get our assets into Brandfolder and share them with our partners. I sent our folder to a number of people, and every single one was able to visit the site a grab what they needed without asking me or Brandfolder how the interface works. It's very straightforward and easy to use, even if it's your first time logging in."
- Megan Milan, Marketing Coordinator at ShipCompliant

"There are so many different software programs involved between the moment a photographer makes the photo until that image appears online or in print. [MerlinOne] is one of the very few that are essentially trouble free."
- Ted Kirk, Photo Editor at Lincoln Journal Star

"Incredibly powerful, highly customizable, able to ingest practically any format...[Its] ability to use metadata intelligently - and be used for ever more possibly formulas via customization - is excellent. If you and your team can clearly form a vision of what they want from a DAM, [Canto] Cumulus can be created to do just that. It can hook into any data location, it has a good notion of where things should be stored [mediawise and database-wise]."
- Paul O'Brien, Digital Resource Administrator at Mission Aviation Fellowship

"Our organization loves that WebDAM allows us to access our extensive image collection on a cloud-based server. This means anyone, anywhere can access images as needed. We've been able to clear valuable space on our internal servers, and save money in the meantime."
- Michelle Slocombe, Communications and Social Media Manager at Yosemite Conservancy

"ResourceSpace provides a [highly flexible] way to host, sort, and access a whole range of digital assets, and makes them highly searchable/findable, while allowing for highly-customized metadata fields to meet the data needs of our business. Overall, [it's] a great system that works beautifully, and allows a high level of customization."
- Jeff Deutsch, Art Director at Oxfam America

Of the nearly 70 software vendors listed in G2 Crowd's digital asset management category, the 11 ranked products each received 10 or more reviews to qualify for inclusion on the GridSM.

Satisfaction rankings are generated from the user reviews, and market presence is calculated from vendor size, market share, and social impact. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.

Premium research access can be purchased on the site for $599. These offers the original data for filtering and weighting, as well as individual profiles of each platform with the most helpful positive and negative digital asset management software reviews, detailed company information, user satisfaction ratings, feature scores and customer metrics. Future refreshes of the GridSM will provide updated rankings based on the latest reviews and social data.

Be sure to check out the new GridSM for the best digital asset management tools and subscribe to the premium research.

About G2 Crowd, Inc.

G2 Crowd, the world's leading business software review platform, leverages its nearly 30,000 user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by more than $4.5 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.

SOURCE G2 Crowd, Inc.

Related Links

https://www.g2crowd.com

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