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Gap Inc. zrýchľuje digitálnu transformáciu pomocou cloudu od Microsoftu
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Microsoft Corp.

Nov 09, 2018, 13:19 ET

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REDMOND, Washington, 9. novembra 2018 /PRNewswire/ -- Spoločnosť Gap Inc. (NYSE: GPS) v piatok oznámila svoje strategické partnerstvo so spoločnosťou Microsoft Corp. (Nasdaq: MSFT). Nové spojenectvo by malo naštartovať stratégie digitálnej transformácie a prehĺbiť novú zákaznícku skúsenosť u všetkých značiek, vrátane Old Navy, Gap, Banana Republic, Athleta, Hill City a Intermix. Microsoft bude primárnym poskytovateľom cloudu pre Gap Inc., ktorý sa snaží inovovať svoje technológie, zrýchliť procesy, zabezpečiť vyššiu miery flexibilnosti a uviesť nové obchodné možnosti vedúce k vyššej efektívnosti v celej organizácii s použitím prostredí Microsoft Azure a Microsoft 365.

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Gap Inc. distribution center in Fishkill, NY.
Gap Inc. distribution center in Fishkill, NY.
Gap Inc. employees work on technology solutions.
Gap Inc. employees work on technology solutions.
Sally Gilligan, CIO, Gap Inc. and Rathi Murthi, CTO, Gap Inc.
Sally Gilligan, CIO, Gap Inc. and Rathi Murthi, CTO, Gap Inc.

„S rastúcou hodnotou, rozširujúcim sa portfóliom obchodných aktivít a rozrastajúcim sa online a mobilným trhom sa pre nás schopnosť škálovania technológie v bezpečnom prostredí stáva kritickou," uviedla Sally Gilliganová, vedúca informačného oddelenia spoločnosti Gap Inc. „Platforma Microsoft Azure zabezpečí, aby bol náš tím schopný zákazníkom poskytovať inovatívne a personalizované služby rýchlo s podporou technologicky zdatných odborníkov z tímu Microsoft."

Gap Inc. úzko spolupracuje s Microsoftom pri migrácii stoviek aplikácií do prostredia Azure, aby zákazníkom zabezpečil hladkú a personalizovanú zákaznícku skúsenosť pri nakupovaní v obchodoch, cez internet alebo cez mobilný telefón. V prvom rade spoločnosť do prostredia Azure presúva svoje kľúčové zásoby, obchody a funkcionality kvôli zaisteniu dôveryhodného, škálovateľného a nákladovo úsporného systému. Tieto kľúčové funkcie podporujú portfólio značiek a produktov, ktoré sú k dispozícii na zakúpenie vo viac ako 90 krajinách prostredníctvom viacerých kanálov, vrátane viac ako 3 100 obchodov prevádzkových samotnou spoločnosťou. Microsoft Azure funguje na báze platformy ako služby a pre spoločnosť Gap Inc. je cenný najmä preto, lebo dokáže skrátiť čas do uvedenia na trh. Týka sa to nových služieb zákazníkom a zvýšenia flexibility pri rozhodovaní o tom, kde a akým spôsobom budú zákazníci nakupovať. Cloud Microsoft Azure podporuje DevOps model spoločnosti, prostredníctvom ktorého dokážu inžinieri a tím produktového manažmentu rýchlo vyvinúť, nasadiť a otestovať každú novú funkciu.

Vybudovaním a centralizovaním dátovej platformy cez Azure môže dnes spoločnosť Gap Inc. aplikovať vyspelú analytiku a strojové učenie, ak potrebuje získať komplexný obraz o svojich zákazníkoch cez množstvo kanálov a tiež zabezpečovať personalizovaný marketing, propagáciu a služby pre všetky značky vo vlastnom portfóliu. Spoločnosť využíva systém Microsoft Power BI, pomocou ktorého si môžu zamestnanci Gap Inc. vizualizovať informácie a reagovať na vzniknutú situáciu tak, aby bol zákazník čo najspokojnejší, čo v konečnom dôsledku zvyšuje zisky spoločnosti.

Gap Inc. nasadzuje aj riešenia programu Microsoft 365, ktoré zamestnancom v jednotlivých pobočkách v rôznych funkciách sprístupnia výkonnejšie a kreatívnejšie spôsoby komunikácie, spolupráce a zdieľania.

„Gap Inc. je celosvetovým priekopníkom a lídrom v maloobchode od momentu, kedy otvoril svoj prvý obchod v San Franciscu v roku 1969," povedala Shelley Branstenová, korporátna viceprezidentka globálneho maloobchodu a spotrebiteľského tovaru v spoločnosti Microsoft. „Sme veľmi radi, že sa stávame partnermi a vďaka tomu budeme môcť modernizovať zákaznícke aj zamestnanecké aplikácie, meniť dáta na doláre budovať robustné nové aplikácie a služby v ére digitálnej transformácie, ktorá sa sústredí v prvom rade na pohodlie a spokojnosť zákazníkov."

O spoločnosti Gap Inc. 

Gap Inc. je úspešný globálny maloobchod s ponukou oblečenia, doplnkov a prvkov osobnej starostlivosti pre mužov, ženy a deti od značiek Old Navy, Gap, Banana Republic a Athleta. V roku 2017 dosiahol čistý výnos 15,9 miliárd USD. Produkty spoločnosti Gap Inc. nájdete na pultoch viac ako 90 krajín sveta či už vo vlastných kamenných obchodoch, franšízach alebo prostredníctvom elektronických obchodov. Viac informácií nájdete na www.gapinc.com.

O spoločnosti Microsoft

Microsoft (Nasdaq „MSFT" @microsoft) umožňuje digitálnu transformáciu v ére inteligentného cloudu a edgu. Jeho poslaním je podnietiť každého človeka a každú organizáciu na tejto planéte dosahovať stále viac.

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