ATLANTA, Aug. 2, 2017 /PRNewswire/ -- Georgia Natural Gas® (GNG) today announced that it has been awarded the "Award of Distinction" for its newly redesigned website by the Academy of Interactive and Visual Arts. The award was recently presented through the 23rd Annual Communicator Awards, the leading international awards program recognizing big ideas in marketing and communications.
"At Georgia Natural Gas, we pride ourselves on being customer-focused. A large part of that focus is ensuring that our website is user-friendly, easy-to-navigate, informative, and brand distinctive," says John Jamieson, SVP, Retail Operations for GNG. "We are excited and inspired to receive this award for the first time and it is an honor to be recognized for this collaborative effort. More than anything, the award represents our continued dedication to excellence and the superior customer service that consumers have come to expect from us."
The company also enhanced customer service on the site with a variety of price plan options. A simplified menu on the homepage of the website enables customers to quickly engage and navigate the site with ease. The site also provides customers with the ability to start, stop, or transfer service, along with a reliable online payment option. Another highlight of the new site includes information on local attractions and discounts to a variety of special events.
GNG's marketing department worked closely with website development partner, Macquarium -- an Atlanta-based web-design firm known for transforming customer experiences in a digital environment. "The project successfully aligned website objectives with overall marketing and business objectives," says Keith Gallagher, Managing Director, Mass Markets for GNG.
About Georgia Natural Gas
Georgia Natural Gas is part of SouthStar Energy Services®. SouthStar is owned by Southern Company GasTM, a wholly owned subsidiary of Southern Company (NYSE: SO). SouthStar also operates in Ohio as Ohio Natural GasSM, in Florida as Florida Natural Gas®, in Maryland as Maryland EnergySM, in Michigan as Grand Rapids Energy®, in New York as New York Natural GasSM, in New Jersey as New Jersey Energy®, and in other parts of the Southeast as SouthStar Energy Services. SouthStar's subsidiaries in Illinois operate as Nicor Advanced Energy® and Nicor Solutions®. For more information visit: www.gng.com.
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SOURCE Georgia Natural Gas