As the Global Pandemic Spreads & Telecommuting Takes On New Flavor, It's a New World of Opportunities Ahead for Enterprise Mobility Strategies.
The global market for BYOD & Enterprise Mobility is expected to spike by over 21.1% in the year 2020 supported by the unprecedented exodus to work from home (WFH) models. The market will continue to grow and reach US$ 180.8 billion by the year 2027, trailing a post COVID-19 CAGR of 16.7% over the analysis period 2020 through 2027.
With COVID-19 ushering in a phase of social distancing and lockdowns, the trend towards remote working has gained momentum, stronger than ever before. With the world confronted by the COVID-19 pandemic, several business operations have felt the need for technologies to remain operational amidst such emergencies. The pandemic has accentuated the need for adaptability among organizations to shift from the traditional office model to the digital workplace.
Staying ahead of the competition involves embracing needed change which in the current times is companies going digital, enabling remote working options and adopting the Bring your own device (BYOD) approach, that are all characteristics of enterprise mobility. Enterprise mobility adds agility to the system and in turn enables businesses stay operational during times of crisis.
Mobility & BYOD are no longer attractive and productive technologies to have. They have emerged to be critical for business continuity in COVID-19 times. Due to pandemic, more than 87% of companies have required or encouraged employees to work from home. While IT/ITES enterprises have been the frontrunners in adopting the model, enterprises operating in several other sectors including banking, telecommunications, Health & medical services, and education & training, have also embraced the model in a major way.
Besides effectively processing the IT/ITES projects, the 'work-from-home' model can be highly useful in customer relationship and customer support operations such as Call center/customer service representatives, and virtual assistants, as well as in other activities such as online collaboration, translators, data entry and transcription, among others.
The beginning of the year 2020 witnessed companies adopting BYOD programs overnight to ensure a seamless transition to remote work. BYOD which originally emerged as an employee productivity enhancement tool has now become critical in coping with the ongoing COVID-19 crisis.
With millions of people today working from home, the world economy has reached a 'tipping point' in favor of working from home. Investments in enterprise mobility & BYOD are expected to spike as companies scramble to build infrastructures that support & enhance working from home productivity in the age of COVID-19.
Traditional solutions are being substituted by EMM vendors who can provide consolidated services for a variety of mobile appliances along with hybrid IT deployment. The future will see a shift to Internet of things (IoT) products and services. EMM and (IoT) together can improve user productivity by enhancing collaboration and decision making. IoT is on the verge of exploding with EMM facilitating the symbiosis between mobile network, immobile devices and enterprise apps. The coming together will ensure a controlled environment with standard security policies and enhanced overall productivity.
Companies are using a variety of devices such as smartphones, wearables, tablets, laptops, printers, desktops and other rugged devices, making EMM vendors popular as they can integrate all these devices with any operating system to maintain a seamless user interface along with efficiency. User identity verification is important as corporate content and data is being accessed by multiple mobile devices. EMM is emerging as a one stop solution for encryption, user authentication, anti-virus controls and remote data/device access.
EMM will play a major role in managing, streamlining, viewing, tracking, monitoring and securing all content, devices and apps of an organization ensuring that only authorized employees are able to access devices from anywhere at any time to enhance company productivity. Artificial Intelligence (AI) like IoT will play a major role in EMM.