Global Cloud-based ITSM Market CAGR Growth of 16% by 2019 - Analysis & Forecasts Report - Companies Mentioned Include IBM, HP & Dell

Jan 11, 2016, 12:10 ET from Research and Markets

DUBLIN, January 11, 2016 /PRNewswire/ --

Research and Markets ( has announced the addition of the "Global Cloud-based ITSM Market 2015-2019" report to their offering. 


This research report estimates that the global cloud-based ITSM market will grow at a CAGR of around 16% during the forecast period of 2015-2019.  

The report predicts the mobile workforce population to reach more than 1.2 billion worldwide by the end of 2015, representing 36% of the total workforce. This will pose a challenge for companies in terms of managing and streamlining the workflow. Therefore, automating business processes using the cloud-based model will help in solving these business constraints. 

Commenting on the report, an analyst from the research team said: Cloud-based ITSM are designed for distributed workloads to allow business enterprises to have quick access with less risk associated with location or device. Process automation and system modernization have driven market growth in both developed and emerging regions worldwide.

According to the report, increased data proliferation and complexity have made it difficult to deploy and maintain reliable data interfaces. To overcome this, enterprises are focusing on data integration, which offers on-demand accessibility and real-time synthesizing of data. It also performs real-time analysis for effective decision-making processes. It enables enterprises to monitor, transform, and deliver data, understand the business process, and bridge the gap between business and IT.

Questions Answered:

  • What will the market size and the growth rate be in 2019?
  • What are the key factors driving the global cloud-based ITSM market?
  • What are the Key Market trends? Impacting the growth of the cloud-based ITSM market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the vendors in the global cloud-based ITSM market?
  • Trending factors influencing the market shares of the Americas, APAC, and EMEA?

Companies Mentioned:  

  • CA Technologies
  • BMC
  • IBM
  • HP
  • ServiceNow
  • Axios Systems
  • Cherwell Software
  • CloudHealth Technologies
  • EasyVista
  • Dell (EMC)
  • Freshdesk
  • FrontRange Solutions
  • Fruition Partner
  • Hornbill Services
  • LANDesk
  • NTRGlobal
  • Sunrise Software
  • Sunview
  • SysAid Technologies
  • TechExcel
  • Unisys
  • Vivantio
  • Zendesk

Report Structure:

PART 01: Executive summary 

PART 02: Scope of the report 

PART 03: Market research methodology 

PART 04: Introduction 

PART 05: Market landscape 

PART 06: Geographical segmentation 

PART 07: Market drivers 

PART 08: Impact of drivers 

PART 09: Market challenges 

PART 10: Impact of drivers and challenges 

PART 11: Market trends 

PART 12: Vendor landscape 

PART 13: Key vendor analysis 

PART 14: Appendix 

PART 15: About the Author 

For more information visit

About Research and Markets 

Research and Markets is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.

Media Contact:
Laura Wood

SOURCE Research and Markets