The transition from in-store to remote buying is expected to continue rapid growth around the globe over the coming 5 to 10 years. E-commerce adds a risk dimension to transactions that demands strong preparation by payments industry participants. The rapid growth, combined with an increasingly sophisticated fraudster universe that dynamically adapts to societal and business changes, poses a critical threat requiring strategy and ongoing investment. This research investigates solutions for managing e-commerce fraud, taking a closer look at key vendors of solutions that can help merchants and financial institutions protect their assets.
This report, E-Commerce Fraud Detection Platforms, Part 2: Vendor Assessment reviews some of the key vendors providing fraud management solutions for merchants to combat the ever present and growing online threat of payments fraud. The report provides a detailed assessment of five key vendors that participated in a survey and phone interviews of executives and adds a secondary, high-level review of more than two dozen other vendors providing solutions in this market space.
There are multiple vendors supporting payments fraud using a variety of tools, many of which are point solutions designed for specific points in the e-commerce transaction journey, so our goal was to drill down into the vendors who are embracing the vision of an end-to-end e-commerce fraud management platform that covers not only in-session risk but full account behavior recognition.
Highlights of the report include:
A detailed primary assessment and comparison of five e-commerce fraud management vendors, based on questionnaires and interviews of company executives.
A secondary, high-level value review of 36 additional vendors across the space.
An evaluation framework with 25 attributes across five categories, used as the assessment tool and guide for vendor responses.
Individual category scorecards for each vendor and group summaries, along with a segmentation review for merchant priorities.
Key Topics Covered
1. Executive Summary
3. Vendor Assessment Overview
Qualifying Vendors for This Study
Assessment of Vendors Participating Directly in the Study
4. Vendor Profiles
5. Assessment Summary: All Vendors
Using the Criteria to Help Select a Solution
6. Overview of Other Fraud Detection Solution Vendors