LONDON, Oct. 27, 2016 /PRNewswire/ -- Ti's new report, Global Express and Small Parcels 2016, includes the latest research on the changing parcel sector. It examines the composition of the sector over time, highlighting the recent strategic decisions that have been made to accommodate changing customer expectations, as well as analysing the sustainability of these choices.
e-commerce continues to dominate the strategic thinking of the main express companies and Post Offices globally. The rapid growth in e-commerce sales is not only impacting parcel companies' strategies but also their operations.
The main express players are all well established and have spent many years developing comprehensive and wide reaching collection and delivery networks. However, more recently, convenience of delivery – not necessarily to a residential address – is proving more popular amongst consumers and is driving the development of alternative collection.
Global Express and Small Parcels 2016 explores the key issues within this evolving industry from both global and country-level perspectives.
Exclusive Highlights on the market structure of the express industry
The B2B market is witnessing something of a renaissance in the form of e-commerce, which is helping to shape future depot networks and, in some instances, form the basis for acquisition strategies.
Ti sees a move away from the terms B2B and B2C to 'Industrial' and 'e-commerce'. There has been a level of polarisation, with some companies operating only in the 'industrial' segment and some only in the lower value 'e-commerce' segment.
In order to compete with disruptive start-ups, businesses are investing in new delivery models, along with IT to support these, whilst at the same time targeting the higher margin town and city locations.
Customer expectations within the online environment have been out of kilter with economic reality for a long time. Some retailers have, such as Amazon, are now charging for deliveries of some lower priced products in an attempt to restabilise the market.
Amazon's fulfilment strategy varies by geography and in areas with higher delivery densities, Amazon also undertakes last-mile deliveries. This is extremely dangerous for the traditional parcel companies, as they are in danger of being left with only those parcels that are less economically viable to deliver
Exclusive Highlights on Innovations within the express industry
Opportunities within the express market upon which innovative companies could capitalise on include: consolidation, mobile depots and crowdsourced delivery, as well as autonomous vehicles and in-boot deliveries.
Whilst there are many start-ups covering the whole range of delivery capabilities, none can be considered suitable for all types of delivery scenario.
There are hundreds (if not thousands) of disruptive start-ups trying to penetrate the e-commerce market, as well as different segments of the last-mile delivery element of the chain. Ti analyses the varying successes of some of these.
Traditional retailers, such as John Lewis in the UK, have previously had their own parcel delivery capability but found this operation to be unviable. Amazon, on the other hand, has started its own delivery operations
Asian postal providers, such as Australia Post, China Post, Singapore Post, are all among the LSPs profiled in this report that are investing in innovative technologies.
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