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Global Telecom Billing and Revenue Management Industry, 2024: Analysis by Solution, Deployment Type, Telecom Operator Type and Region

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Research and Markets

Mar 02, 2020, 10:15 ET

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DUBLIN, March 2, 2020 /PRNewswire/ -- The "Telecom Billing and Revenue Management Market by Solution (Software (Mediation, Billing and Charging, Revenue Assurance, and Fraud Management) and Services), Deployment Type, Telecom Operator Type, and Region - Global Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.

The global telecom billing and revenue management market size are expected to grow from USD 10.8 billion in 2019 to USD 18 billion by 2024, at a CAGR of 10.8% during the forecast period.

A growing number of cellular/mobile subscribers to drive the telecom billing and revenue management market growth

Telecom billing and revenue management solutions meet the needs of mobile and fixed-line Communication Service Providers (CSPs), analog data networks, digital data service providers, and triple/quad-play enterprises. These solutions help operators increase their revenue by extracting unbilled revenue, leveraging automation to identify revenue leaks, and safeguarding revenue streams from potential losses. They also help telecom operators reduce the time-to-market for new service offerings and improve customer experience with real-time charging.

As the revenue from legacy services is declining, operators are embracing new business models with innovative services and new partners, such as Over-the-Top (OTT) service providers and content aggregators. Billing and revenue assurance solutions enable smart revenue sharing among partners, thereby improving business relationships, reducing the total cost of ownership, and offering a fast time-to-market, which ultimately leads to an increase in revenue.

By solution, the software segment to account for a higher market share during the forecast period

By solution, the software segment is expected to hold a higher market share than the services segment during the forecast period. Telecom billing and revenue management providers offer single/standalone or integrated billing and revenue management software. These offerings help operators analyze, evaluate, and optimize each phase of the life cycle, and provide complete insights and intelligence into the revenue relationships of customers and service providers.

The major telecom billing and revenue management software include mediation, billing and charging, partner and interconnect management, revenue assurance, and fraud management. This software are robust and provide real-time analytics capabilities, enabling early detection of telecom frauds and ensuring service providers to predict and calculate the service impact, even on complex network topologies. There are several vendors available in the market that offer telecom billing and revenue management solutions as standalone modules or an integrated platform.

By software, billing and charging segment to hold the largest market size during the forecast period

The convergence of fixed and mobile networks has compelled operators to launch cross-service offerings and more innovative pricing packages, thereby encouraging them to move away from solely prepaid or postpaid plans to hybrid account structures that support both scenarios. The efficient billing and charging solution helps service providers monetize opportunities presented by converged networks and embrace new business models. It enables them to capture and secure revenue streams and take advantage of business opportunities from both the traditional telecom services as well as digital services, 5G, and Internet of Things (IoT).

Hence, the billing and charging solution enables operators to support different lines of businesses on a single platform by aggregating data from numerous billing tools and generating a single invoice. The solution consolidates all the financial transactions associated with customer billing accounts over a certain period into a single bill. It helps service providers exchange billing data and invoices, and share revenue or cost information with partners, thereby empowering operators to maintain billing accuracy and improve customer experience by enabling the end-to-end management of disputes and adjustments.

By region, Asia Pacific to grow at the highest CAGR during the forecast period

The market in the Asia Pacific (APAC) is projected to grow at the highest CAGR during the forecast period, owing to the increasing adoption of 4G Long Term Evolution (LTE) that is driving the demand for telecom billing and revenue management solutions in this region.

The major countries such as China, India, Australia, and Japan, would witness high growth rates in this region. APAC demonstrates a combination of high growth, developing economies, and increasing adoption of mobile and internet. The enormous population in the region has led to an extensive pool of subscriber base for telecom companies. Vast and diverse geographies and large subscriber base are the two main factors leading to intense billing and revenue complexities for the telecom operators in the region.

According to a report published by GSMA, titled The Mobile Economy Asia Pacific 2018, there were 2.8 billion unique mobile subscribers in APAC in 2018. The high number of mobile subscribers in the region has led the Communication Service Providers (CSPs) to invest in standardized telecom billing and revenue management solutions that can adapt to the changing product and competitive landscape with minimum customizations. Some of the major telecom companies operating in the region include China Mobile, Reliance Jio, NTT Docomo, and Airtel.

Key Topics Covered

1 Introduction

2 Research Methodology

3 Executive Summary

4 Premium Insights
4.1 Attractive Opportunities in the Global Telecom Billing and Revenue Management Market
4.2 Market By Solution, 2019
4.3 North America: Market By Telecom Operator Type and Deployment Type, 2019
4.4 Asia Pacific: Market By Telecom Operator Type and Deployment Type, 2019

5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Growing Number of Cellular or Mobile Subscribers
5.2.1.2 Evolution of CSPs to DSPs
5.2.1.3 Increasing Complexities in Revenue Sharing Across the Telecom Ecosystem
5.2.2 Restraints
5.2.2.1 Presence of Stringent Telecom Regulations
5.2.3 Opportunities
5.2.3.1 Operators Taking Service Innovation to the Next Level for Monetizing and Marketing 5G and IoT
5.2.3.2 Need to Maximize Revenue Streams With Efficient AI and ML in Existing Revenue Management Systems
5.2.4 Challenges
5.2.4.1 High Volume of Customer Transactions and Continued Change in Network Technologies
5.2.4.2 Lack of Technical Proficiency in Implementing Billing and Revenue Assurance Solutions
5.3 Regulatory Landscape
5.3.1 Federal Communications Commission
5.3.2 Office of Communications
5.3.3 Ministry of Industry and Information Technology
5.3.4 Telecommunications Regulatory Authority
5.3.5 Federal Telecommunications Institute
5.3.6 General Data Protection Regulation
5.3.7 The International Organization for Standardization 27001
5.4 Use Cases

6 Telecom Billing and Revenue Management Market, By Solution
6.1 Introduction
6.2 Software
6.2.1 Mediation
6.2.2 Billing and Charging
6.2.3 Partner and Interconnect Management
6.2.4 Revenue Assurance
6.2.5 Fraud Management
6.3 Services
6.3.1 Professional Services
6.3.2 Managed Services

7 Telecom Billing and Revenue Management Market, By Telecom Operator Type
7.1 Introduction
7.2 Mobile Operators (MNO, MVNO, and MVNE)
7.3 Internet Service Providers, Satellite Communication Providers, and Cable Network Providers

8 Market By Deployment Type
8.1 Introduction
8.2 On-Premises
8.3 Cloud

9 Telecom Billing and Revenue Management Market, By Region
9.1 Introduction
9.2 North America
9.3 Europe
9.4 Asia-Pacific
9.5 Middle East & Africa
9.6 Latin America

10 Competitive Landscape
10.1 Overview
10.2 Competitive Scenario
10.2.1 Partnerships
10.2.2 New Product Launches

11 Company Profiles
11.1 Introduction
11.2 Amdocs
11.3 Netcracker
11.4 CSG Systems International
11.5 Oracle
11.6 Ericsson
11.7 Huawei
11.8 SAP
11.9 HPE
11.10 Nokia
11.11 Cerillion
11.12 Comarch
11.13 Mahindra Comviva
11.14 Optiva
11.15 Openet
11.16 Enghouse Networks
11.17 Sterlite Technologies
11.18 TEOCO Corporation
11.19 Intracom Telecom
11.20 Subex
11.21 Bearingpoint
11.22 FTS
11.23 Nexign
11.24 Tecnotree
11.25 Zuora
11.26 Apttus
11.27 Right-To-Win

For more information about this report visit https://www.researchandmarkets.com/r/nzib4f

Research and Markets also offers Custom Research services providing focused, comprehensive and tailored research.

Media Contact:

Research and Markets
Laura Wood, Senior Manager
[email protected]

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