GoDocs Partners with AVANA CUSO to Transform Loan Process, Reduce Costs, and Enhance Borrower Experience

Partnership leads to 75 percent reduction in legal fees, improved operational efficiency, and increased customer satisfaction

LOS ALAMITOS, Calif., June 24, 2025 /PRNewswire/ -- GoDocs, a leader in commercial loan document automation, today announced a strategic partnership with AVANA CUSO, a Credit Union Service Organization (CUSO), aimed at transforming the loan process and reducing legal costs. The collaboration has enabled AVANA CUSO to streamline operations, reduce expenses, and ultimately enhance the borrower experience, positioning them for continued growth and success in an increasingly competitive market.

By implementing GoDocs' automated legal document generation platform, AVANA CUSO was able to replace their attorney-based process with a faster, more affordable solution. GoDocs provided a tailored LegalNet™ workflow that seamlessly integrated into AVANA CUSO's existing processes, ensuring compliance while reducing the cost and time associated with document creation and resulting in a 75 percent reduction in legal fees per loan.

"While we were committed to maintaining compliance and offering high-quality financial services, the traditional attorney-based process was becoming increasingly costly and inefficient," said Matt Hunt, Chief credit officer, Avana. "By streamlining our legal document process and significantly reducing costs with GoDocs, we've been able to offer more affordable loans while maintaining full legal compliance and enhancing the overall client experience. We should have made the switch to GoDocs a long time ago. We love the product and the access to legal services when we need them."

In addition to reducing costs, the partnership with GoDocs has had a significant positive impact on Avana's customer satisfaction. AVANA's Credit Union partners have expressed greater satisfaction with more affordable documentation for their borrowers. The streamlined process has made borrowing faster and more transparent, providing an experience that borrowers are more likely to return to and recommend to others.

"In today's competitive lending market, inefficient, expensive processes can lead to diminished borrower satisfaction, a weakened reputation, and ultimately, lost opportunities for repeat business and referrals. Borrowers expect a smooth, transparent, and hassle-free experience, especially when navigating complex transactions," said Adam Craig, CEO GoDocs. "GoDocs has designed our solutions to help lenders like Avana streamline their workflows, reduce costs, and provide an experience that keeps borrowers coming back and referring others. By automating document generation and ensuring full compliance, we empower lenders to enhance both efficiency and customer satisfaction—critical factors for long-term success."

For more information about GoDocs, visit www.godocs.com. To learn more about Avana, visit https://avanacuso.com/.

About GoDocs

GoDocs is the leader in loan document automation, transforming the commercial lending process. Its scalable, software-first SaaS platform is powered by specialized, market-driven technology that ensures rapid, responsive updates. Since 1997, GoDocs has delivered the best automation solution for everything from standard to the most complex loans. Designed to scale effortlessly, the GoDocs closing platform is the only solution in the industry with real-time, 50-state compliance automation built-in. Its best-in-class customer support features top legal expertise and experienced closing specialists. Trusted by top banks, credit unions, and private lenders, GoDocs offers a user-friendly experience with 100% onshore support.

About AVANA Companies

AVANA Companies (AVANA), founded in 2002, is an asset management platform aimed at building capital for a better tomorrow by stimulating economic growth, creating jobs, and contributing to sustainable projects. Headquartered in Arizona, USA with regional offices in Bahrain and Saudi Arabia, AVANA serves small businesses, entrepreneurs, Institutional and retail investors, and credit unions in these markets. AVANA provides private credit commercial real estate loans through AVANA Capital, AVANA CUSO, Ezdaher.sa and LendThrive™. AVANA also offers private credit commercial investment opportunities to institutional and individual investors through AVANA Fund and EqualSeat™.

AVANA Capital, LLC is licensed in California under DBO license number 603K752 and in Arizona under CBK license number 0921662. To learn more, visit www.avanacompanies.com or follow AVANA Companies on LinkedIn.

Media Contact
Jessica Lavery
VP, Marketing
GoDocs
617-710-2762
[email protected] 

SOURCE GoDocs