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Gong announces Mission Callisto, unveils sales enrichment layer for Revenue teams

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.

News provided by

Gong

Sep 30, 2026, 12:00 ET

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Gong Enrich closes the data gaps holding revenue teams back; Launches Deep Mode in Gong Assistant, Agent Builder, and Gong Dashboards

SAN FRANCISCO, Sept. 30, 2026 /PRNewswire/ -- Gong, the leading revenue AI company, today announced Mission Callisto, its latest product launch, anchored by Gong Enrich, a new capability that expands the Gong Revenue Graph with richer third-party account and contact data. Mission Callisto also introduces Deep Mode in Gong Assistant, along with enhancements to Agent Builder and Gong Dashboards. Together, these innovations help revenue teams close data gaps, automate repeatable workflows, make faster, better-informed decisions and measure performance more effectively.

Revenue decisions build on each other. Every customer interaction creates context that shapes the next decision and action, and each outcome informs what a team should do next. By giving teams a more complete picture of every account and contact, Gong Enrich strengthens the foundation for every decision that follows, while the rest of Mission Callisto's innovations help teams turn that context into action and measure the results.

"Every revenue decision is only as good as the context behind it," said Eilon Reshef, Chief Product Officer and Co-Founder at Gong. "Gong Enrich makes sure that context doesn't stop where the conversation ends — it automatically extends to every account and contact a team touches, and flows straight back into the Revenue Graph. Better context makes everything built on top of it better, too. Assistant gives sharper answers, agents act more reliably, and the numbers on a dashboard are ones you can actually trust. That's the difference between AI working from the full picture versus AI guessing."

Gong Enrich: a more complete picture of every account and contact

Revenue teams have more go-to-market data than ever, but it's often fragmented across providers. RevOps teams are left stitching together information from multiple vendors, while sellers waste time researching contacts and validating account records.

Gong Enrich expands the Gong Revenue Graph with third-party contact and account data. Customers can connect multiple supported providers and configure Gong to search them in the order that works best for their business — using the providers and credits they already have, then filling remaining gaps with Gong Credits and data from a growing network of Gong Enrich Data Partners, including Apollo, Findymail, Firmable, Kernel, LeadIQ, Lusha, RocketReach, Wiza, ZeroBounce, and ZoomInfo.

The enriched data appears directly in seller workflows in Gong: reps can fill in missing contact details with a single click, while teams can automate enrichment at scale by tasking Custom Agents with this when specific conditions are met. Because enriched data becomes part of the Gong Revenue Graph, it strengthens the context available across Gong's Revenue AI.

"Gong Enrich has been a game-changer for our inbound and outbound teams. Before, high bounce rates and outdated CRM data were dragging down our workflows," said Erika Morris, Lead GTM Systems Analyst, Sprout Social. "Gong Enrich solved those data gaps instantly. The setup took minutes, and having accurate, verified contact data built right inside the platform has significantly increased our daily productivity. The results were instant within hours of turning it on."

"Gong Enrich helps our reps connect with prospects by filling critical data gaps directly within their workflow. From a RevOps perspective, it gives us a low-risk way to evaluate enrichment partners before making broader investment decisions." Jonathan Kilby-Phillips, Head of RevOps, Beacon.

Additional Mission Callisto Innovations

Agent Builder 
Agent Builder enables teams to create Custom Agents that automatically run in response to the events and conditions they define, turning work that once needed someone to remember and act into an automated workflow. It adds to Gong's existing ability to manually trigger Custom Agents whenever teams need them. Teams can define the trigger, conditions, and actions in a visual editor, or describe the agent they want in their own words. With reusable skills, they can capture company expertise and apply it across agents.

Gong Assistant 
Gong Assistant is becoming the front door to more of what Gong can do, not just a way to ask questions, but a way for revenue teams to investigate and build.

  • Gong Assistant gains Deep Mode, a new mode for complex strategic questions that previously required teams to gather information from multiple systems and connect the dots themselves. By examining a broader set of business information and signals, Deep Mode creates a grounded, comprehensive report, saving hours of manual investigation.
  • With Gong Assistant embedded in Deal Boards and Account Boards, leaders can get the answers they need while staying in their existing workflow. They can compare deals or accounts, explore follow-up questions, and determine where to intervene across their business without switching between records or reviewing each opportunity and account individually.
  • Gong Assistant now enables teams to build Gong Engage Flows from a natural-language request, helping organizations turn the practices of their top-performing reps into repeatable Flows the broader team can run.

Gong Dashboards
Gong Dashboards expand beyond forecasting to cover the full revenue lifecycle, giving RevOps a single place to track performance at every stage of the business, not just pipeline. Teams can define metrics once in Gong Data Studio and reuse them across every view, so sales, marketing, and customer success all work from the same numbers instead of maintaining separate reports.

Gong Enrich, expanded Gong Dashboards, and Deep Mode are now generally available. Automatically triggered Custom Agents and other Gong Assistant enhancements are rolling out throughout this year.

To learn more about Mission Callisto, visit https://www.gong.io/platform/mission-callisto.

About Gong

Gong harnesses the power of AI to transform how revenue teams win. Gong Revenue AI unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, specialized agents, and trusted applications, Gong helps more than 5,000 organizations around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. Learn more at gong.io.

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