® and Best Buy's Geek Squad® Announce Discount On Total Support Offers

Geek Squad makes it easier for members to receive unlimited tech support by waiving set-up fees

Jul 10, 2012, 15:43 ET from, Inc.

NEW YORK, July 10, 2012 /PRNewswire/ --, Inc. (OTCBB: GPCM) and Geek Squad, Best Buy`s 24-hour tech support task force, today announced the launch of attractive member discounts on a subscription program that provides members unlimited nationwide access to Geek Squad services. 

Two tiers of support --  "Geek Squad Total Support Standard" and "Geek Squad Total Support Advanced" --  waive a $69 set-up fee and support members with their personal technology through access to Geek Squad Agents online, as well as via discounts on in-home service calls.  A one-year subscription to Geek Squad Total Support is $19.99 per month; Geek Squad Total Support Advanced is $29.99 per month.

Jeffrey Mahl, President of said, "Our more than 825,000 members use the Internet and will love getting these services at a discount. Geek Squad will help them with any questions or concerns they may have about their computers, tablets and other devices whenever and wherever they are."

The Geek Squad Total Support Standard provides assistance from Geek Squad's critically acclaimed remote support channel for computers and other popular devices.  These services include: Unlimited 24/7 network and PC support; virus and spyware removal; PC tune-ups; software and e-mail set-up and troubleshooting; support for cameras, gaming consoles, and other devices; printer help; cellphone e-mail set-up; MP3 troubleshooting; and data backup to an external drive.  Those members who purchase the Geek Squad Total Support Advanced plan also receive free in-home support from Geek Squad as needed.

At, our goal is to connect and inspire today's families.  As The Ultimate Resource for Grandparents™, we seek to strengthen the ties between family members by promoting wellbeing for young and old, and by providing smart information and expert advice on what really matters to our members, from their families, health and money, to travel, leisure and retirement.  Our stories and videos celebrate the role of grandparents, and encourage them to tell their own stories, passing on a meaningful legacy to their children and grandchildren. As we approach the official Grandparent's Day launch of our new website, PhotoVideogram™ App, Grand Card, Grand Corps™ and other initiatives, we will continue to unveil new and enriching experiences for our users.

About Geek Squad
Since its expansion nationally in 2004, Geek Squad has grown to nearly 20,000 technicians who support install and repair for consumers and small businesses alike, including computing, home theater, auto electronics, mobile devices and appliances. Geek Squad technicians are available at Precincts in all Best Buy U.S. stores, through house calls and via online chat, remote support or over-the phone 24 hours a day, seven days a week.

About Best Buy Co., Inc.
Best Buy Co., Inc. (BBY) is a leading multi-channel global retailer and developer of technology products and services. Every day our employees - 167,000 strong - are committed to helping deliver the technology solutions that enable easy access to people, knowledge, ideas and fun. We are keenly aware of our role and impact on the world, and we are committed to developing and implementing business strategies that bring sustainable technology solutions to our consumers and communities. For additional information about Best Buy, visit

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