GrantWatch Has Answered Its Phones for 16 Years. AI Won't Change That.

Human Verified™ research powers GrantWatch's AI tools, while its support team continues to shape the platform around subscribers' needs.

BOYNTON BEACH, Fla., Oct. 28, 2026 /PRNewswire/ -- When Libby Hikind founded GrantWatch in 2010, she personally answered every customer phone call. Today, as AI transforms grant research and customer support, the company says it will continue to invest in human verification, real conversations with subscribers, and affordable access to grant research.

"In October 2026, the founding principle of GrantWatch remains unchanged: make grant finding affordable for as many organizations as possible," said Hikind, founder and CEO. "Our subscribers help make that possible. Each membership helps share the costs of human verification, technology, and personal support across our community. By subscribing, people help us keep membership affordable for everyone. I answered every phone call myself in the early years, and we are still answering our phones. AI is not going to change that."

Human Verified™ data powers the AI

GrantWatch subscribers can discover funding through Advanced Search Filters, AI Grant Finder, or GrantWatch Intelligence™. They can filter and sort results and choose whether to include Ongoing, Forecasted, and Projected grant opportunities. These are distinct from grants currently accepting applications.

"Our trained AI Grant Finder and GrantWatch Intelligence™ help people discover funding opportunities, but that technology is built on our Human Verified™ grant data," Hikind said. "We do not simply gather information from the internet and republish it without human review. Eligibility, deadlines, and application instructions matter, and people must check them."

Create a free GrantWatch account to find grants and funders that match your needs and save your searches.

Real support, one seamless team

GrantWatch encourages subscribers to call, text, chat, or email when questions arise. Its U.S.-based team works to provide prompt, knowledgeable assistance during Eastern Time business hours rather than sending every question through automated support loops.

The support specialists are not an outsourced call center. They work as part of a seamless organization with researchers and developers. Questions, difficulties, and suggestions heard directly from subscribers are brought into discussions about how to improve the platform.

"Our team knows what grant seekers ask for because we talk to them," Hikind said. "We are not cutting out people just to cut costs. AI should help us serve subscribers better, not give us an excuse to stop serving them."

More than a database count

GrantWatch has also published a public guide to comparing grant databases, explaining why historical awards, future funding cycles, and open application opportunities should not be counted as though they were interchangeable. Its guide, Is GrantWatch Worth It?, outlines pricing, features, member experiences, and when a paid platform may not be necessary.

About GrantWatch

Founded by Libby Hikind, GrantWatch is the Full Grant Lifecycle Platform for nonprofits, small businesses, individuals, government agencies, Tribal Nations, educational institutions, and grant professionals. It combines Human Verified™ grant listings with funder research, GrantWatch Intelligence™, AI-assisted grant discovery and writing, grant and donor pipelines, CRM, calendars, collaboration tools, and post-award tracking. MemberPlus+ plans start at $22 per week.

Media Contact: GrantWatch Media Relations  |  [email protected]  |  (561) 249-4129

SOURCE GrantWatch