"As the industry leader, Greyhound is committed to providing a new class of service to our customers. After all, we carry more than 17 million customers every year. We've been training all of our employees to provide stellar customer service, we're moving into brand new, modern facilities and fixing up the ones we currently reside in, and we're putting more focus on getting customers to their destinations much faster. I think you'd like our premium Greyhound Express service, which provides customers a guaranteed seat on our new buses, with direct trips between major city pairs in the Northeast, Midwest and Southeast. I invite you to meet with me in New York and we'll take a trip to Boston so you can see first-hand what a great ride Greyhound can be.
"Should you still decide not to try us, even after I've shared with you all of the exciting changes we've made here at Greyhound, all I ask from you is a simple apology. We are not the same company we used to be. We are better, providing a safe, affordable and modern travel alternative to other forms of transportation. Greyhound is an American icon, a proud company that many people depend on to get them to their destinations, the same people who watch your films and TV show. Mr. Baldwin, please reconsider your position and come see how great a company Greyhound has become."
About Greyhound Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at www.greyhound.com. For the latest news and travel deals, follow GreyhoundBus on Twitter at http://twitter.com/GreyhoundBus and Like us on Facebook at http://www.facebook.com/GreyhoundBus.