Group O Attains ISO 9001:2008 Across All Operating Divisions

MILAN, Ill., July 13, 2011 /PRNewswire/ -- Group O, the optimization company that specializes in marketing operations, supply-chain and packaging solutions, is pleased to announce that all three operating units have achieved conformance with the International Organization for Standardization (ISO) 9001:2008 standard for quality management systems. ISO 9001:2008 emphasizes continual improvement and customer satisfaction, and validates the effectiveness and strength of Group O's quality management systems as well as the company's commitment to their continuous improvement. Conformance was verified by audit through Det Norske Veritas (DNV), an accredited third-party certification body.

Additionally, Group O's new handset logistics unit, which serves the needs of top-tier telecom companies, among others, now joins the marketing solutions group with TL 9000 certification. The TL 9000 standard is the telecom industry's unique extension to ISO 9001:2008, aimed at ensuring a supplier meets critical supply-chain quality requirements of the global telecommunications industry across varied service areas. These certifications signify that Group O has embedded quality management in its integrated marketing services, including incentive marketing, coupon/rebate administration, loyalty and continuity programs, call center services, direct mail, e-commerce, print personalization fulfillment and distribution, as well as third party logistics (3PL) services for telecom companies.

Group O offers a unique range of quality-certified services to the mobile telecom industry

Group O provides 3PL services to top wireless OEMs that include HTC, LG, Nokia, Pantech, RIM, Samsung, and Sony/Ericsson. Group O specializes in delivering high-velocity, high-value, serialized logistics services to these handset and tablet manufacturers, operating as a 'trusted third party' that brings a new level of visibility and transparency to the evolving supplier-carrier relationship.

"TL 9000 certification means that we offer a certified, standardized purchase-to-delivery logistics platform for handset suppliers and OEMs. Our expertise in this sector enables a wide range of OEMs to integrate rapidly with our telecommunications client distribution supply chains," commented Jim Ornell, senior vice president of Group O supply-chain solutions. "We've been providing quality-certified, integrated marketing services to the telecommunications industry for over a decade, so we're pleased to extend our TL 9000 certification to include logistics services. This will help us accelerate an OEM's entrance into the marketplace and ensure it has a competitive advantage with new product introductions."

About Group O

Group O is a diversified business services provider with solutions that optimize its clients' marketing service execution, supply chain operations, and strategic packaging procurement. The Marketing Solutions group offers a full range of relevant loyalty and incentive programs; the O2 technology platform for high-volume, personalized print and direct marketing messages; and efficient consumer and trade fulfillment services. The Supply Chain Operations group serves the heavy equipment and high-tech sectors with serialized, high-velocity and scalable forward- and reverse-logistics services, as well as strategic sourcing and procurement solutions. The Packaging Solutions group provides an extensive, smart, nationwide network of packaging materials, equipment and service value. Group O is ISO 9001:2008 and TL 9000-certified, and SAS 70 Type II-compliant. Headquartered in Milan, Illinois, Group O is the ninth-largest Hispanic-owned company in the United States with over 1,350 employees. To learn more, visit www.groupo.com.

SOURCE Group O