NEW YORK, Jan. 29, 2015 /PRNewswire/ -- As Hammacher Schlemmer celebrates its 167th anniversary, the revered retailer continues to achieve strong growth by staying true to the business principles upon which it was founded back in 1848: offer quality products, embrace innovation, and provide superior customer service.
"One of the biggest reasons for our longevity is that we have never wavered from our mission of providing customers with truly unique, innovative products that solve problems," explained General Manager Fred Berns.
A New York City destination for 167 years, the beloved purveyor of gadgets and unique gifts sells intriguing and unusual high-quality products for the home, entertainment, health and well-being, and fitness. Customers can shop at Hammacher Schlemmer's recently renovated landmark Manhattan store, from its well-known catalog—the longest running in the country—and on its Web site, www.hammacher.com. In addition, the company recently released an interactive catalog that lets iPad users explore their unique products in an entirely new dimension.
Hammacher Schlemmer introduced well over 800 new products last year—many of them exclusives which cannot be purchased elsewhere—and the company's website has seen its unique visitors nearly double in the last three years. Hammacher Schlemmer will mail over 60 million catalogs this year and the impressive growth can be attributed in large part to the company's dedication to providing the best available, most innovative products backed by a lifetime guarantee and superior customer service.
Among the notable products brought to market last year is The Neck and Shoulder Heat Wrap, a wearable heating pad that delivers therapeutic warmth to stiff muscles all over the back. Another well-received, innovative item is The Only Automatic Cordless Tire Inflator, a programmable air pump that switches off when the desired tire pressure is reached to prevent under- or over-inflating.
"In a market where guarantees and gift cards are only as good as the company they're from, Hammacher Schlemmer has stood steadfast behind its products and service for six generations," stated Mr. Berns. "Our unconditional guarantee and the Hammacher Schlemmer Institute's assiduous product testing reassure customers that no purchase is ever final and that the products we sell are truly the best of their kind."
Celebrating its 32nd anniversary, the Hammacher Schlemmer Institute provides Hammacher Schlemmer customers with reliable product information based on extensive side-by-side comparison testing of leading products. The Institute awards the coveted "Best" title to the model that outperforms all other candidates.
From its beginning in 1848 as a hardware store in New York City's Bowery district, Hammacher Schlemmer has stayed true to its core business values: innovation and superior customer service.
"These standards are why customers trust the Hammacher Schlemmer brand and will continue to do so for generations to come," said Mr. Berns.
In late 2013, the New York retail institution unveiled a new showcase for its unique collection of "the Best, the Only, and the Unexpected" at its iconic Manhattan store. The double-height space is an experiential destination that encourages visitors to engage with Hammacher Schlemmer's eclectic mix of gifts, gadgets, electronics, and problem-solving items.
"We are merely stewards of this venerable brand," said Mr. Berns. "I'm confident that Hammacher Schlemmer will still be a leader of innovation in another 167 years."
About Hammacher Schlemmer
Hammacher Schlemmer is America's longest running catalog, offering the Best, the Only, and the Unexpected since 1848. The company provides unique products that solve problems or represent the only one of their kind, and backs its products by a rather famous Lifetime Guarantee of Complete Satisfaction. Hammacher Schlemmer's innovative offerings are available through its catalog, online at www.hammacher.com, and at its landmark store on East 57th Street in New York City.
About The Hammacher Schlemmer Institute
The Hammacher Schlemmer Institute is an independent, affiliated, testing organization that was started in 1983 to test products to determine those items that are superior in a given category. The Institute regularly conducts rigorous product tests in laboratory and home-use settings, in consultation with technicians, experts, and consumer panels.
Additional Information
For more information about Hammacher Schlemmer or their products, please contact Trish Hammond at (847) 581-8987 or via e-mail at [email protected].
SOURCE Hammacher Schlemmer
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