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Harris CapRock Communications Delivering More Than 1.5 Gbps to Maritime Customers with iDirect Evolution® Platform

iDirect X7 remotes deliver the highest bandwidth achievable per vessel across more than 250 ships globally

iDirect logo.

News provided by

VT iDirect, Inc.

Sep 16, 2015, 08:00 ET

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HERNDON, Va., Sept. 16, 2015 /PRNewswire/ -- VT iDirect, Inc. (iDirect), a company of Vision Technologies Systems, Inc. (VT Systems), today announced that Harris CapRock Communications, a premier provider of managed satellite, wireless and fiber services, is delivering more than 1.5 billion bits per second (1.5 Gbps) of traffic across its base of maritime customers using its iDirect Evolution® network. The service provider is deploying iDirect X7 remotes in order to meet the growing demand for high-speed voice, video and data services from both passengers and crew. iDirect is a world leader in satellite-based IP communications technology.

At any moment, Harris CapRock is leveraging iDirect to service more than 250 cruise and other ships sailing globally carrying in excess of 300,000 guests and crew. It is estimated that an average family uses approximately six devices to stay connected at all times — including aboard cruise ships — accessing social media network, streaming video and more. In addition, ship operators are turning to VSAT to improve operational performance of their fleets, implementing applications to help with equipment monitoring, IT integration, and remote access, among others. Such demand has resulted in Harris CapRock handling more than 1.5 Gbps of traffic to cruise customers over the iDirect Evolution platform. 

Harris CapRock utilizes features on the iDirect Evolution platform such as Group QoS in order to prioritize bandwidth allocation across its customer base, ensuring that business and customer application traffic can co-exist in the most efficient manner. Adaptive Code Modulation (ACM) is used in order to make the most efficient use of the satellite bandwidth with changing weather conditions and location of the vessels. As bandwidth demands for cruise ships outpace the performance of its current generation of remotes, Harris CapRock is deploying X7 remotes, which deliver the highest bandwidth per ship achievable, while allowing customers to gain deep visibility into ship and network performance.

"Our customers are in the business of providing exciting vacation experiences and outstanding hospitality services, all with hotel-like service at sea," said Rob McDermid, Chief Architect – Global Access Technology, Harris CapRock. "iDirect technology provides the flexibility we need to deliver high bandwidth over shared global networks, and its market-leading experience in maritime serves as the foundation that allows us to continually expand our services going forward."

"Harris CapRock is a true market leader across multiple industries globally, and now with over 100 vessels connected via its Evolution network, it becomes the largest single iDirect cruise network in the world," said Rob Kilroy, Regional Vice President, Americas, iDirect. "As bandwidth demands for its customers continue to grow in the future, we will continue to innovate our product portfolio to ensure Harris CapRock can always deliver that quality experience aboard their ships."

Harris CapRock Communications is a premier global provider of managed satellite and terrestrial communications solutions specifically for remote and harsh environments including the energy, government and maritime markets. Harris CapRock owns and operates a robust global infrastructure that includes teleports on six continents, five 24/7 customer support centers, a local presence in 23 countries and more than 275 global field service personnel supporting customer locations across North America, Central and South America, Europe, West Africa and Asia Pacific. Harris CapRock blogs about company news and satellite communications trends in the energy, government and maritime markets at http://www.harriscaprock.com/blog/.

VT iDirect, a subsidiary of VT Systems, is a global leader in IP-based satellite communications providing technology and solutions that enable our partners worldwide to optimize their networks, differentiate their services and profitably expand their businesses. For more than 20 years, the VT iDirect organization has focused on meeting the economic and technology challenges across the satellite industry. Today, the product portfolio, branded under the name iDirect, sets new standards in performance and efficiency, making it possible to deliver voice, video and data connectivity anywhere in the world. VT iDirect is the world's largest TDMA enterprise VSAT manufacturer and is the leader in key industries including mobility, military/government and cellular backhaul. In 2007, iDirect Government was formed to better serve the U.S. government and defense communities. For more information please visit www.idirect.net.

VT Systems is an engineering company providing integrated solutions to the commercial and government markets in the aerospace, electronics, land systems and marine sectors. VT Systems' innovative solutions, products and services include aircraft maintenance, repair and modification; software solutions in training and simulation; satellite-based IP communications technology; network solutions that integrate data, voice and video; rugged computers and computer peripheral equipment; specialized truck bodies and trailers; weapons and munitions systems; road construction equipment; and ship design and shipbuilding. Headquartered in Alexandria, Va., VT Systems operates globally and is a wholly owned subsidiary of ST Engineering. Please visit www.vt-systems.com.

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SOURCE VT iDirect, Inc.

Related Links

http://www.idirect.net

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