SEATTLE, Oct. 2, 2017 /PRNewswire/ -- Consulting and Digital Agency leaders together with early-stage advisers announce the formation of Helium, a Seattle-based Digital Strategy & Execution firm focused on defining the next wave of customer innovation.
Founded with the belief that organizations benefit most from technology that reflects the human qualities of its customers, co-founders Andrew Pham and Hass Khalife say Helium will help inject creativity to connect businesses with their customers at each interaction along the journey; something brands have been struggling to accomplish.
Service providers are increasingly focusing on customer experience and design, as reflected by the recent spending spree of leading consultancies to acquire creative agencies. Research firm R3, estimates 184 agencies worth a total of $4.1 billion were completed in the first half of 20171.
"There's a mad scramble to inject creativity into business consulting and product development. The problem is, when consulting companies acquire agencies the teams remain largely focused on their respective domains rather than combining their strengths. These companies become quite large and ineffective rather than creating real value for their clients," said Khalife of Helium.
Helium comes in as a specialized consultancy, dedicated to guiding clients through digital transformation and helping them connect with customers. By putting innovation at the forefront, Helium delivers on strategies that bring emerging technology together with a structured approach to build solutions that exceed customer expectations. "We're fostering a culture of innovation around customer experiences and learning how things like artificial intelligence, virtual worlds, and other emerging technologies will define tomorrow's customer expectations," said Founding Partner, Andrew Pham.
Helium defines and delivers transformational strategies for their clients, in addition to building partnerships with leading product development companies to provide tailored solutions for customer-centric development. "The partnership with Helium is a win-win for both of our groups, but more importantly it's a win for our customers. This partnership allows us each to focus on our respective strengths and quickly collaborate when it makes sense for our clients," said Paul Steckler, Founding Partner at Ramp Catalyst and formerly of Amazon and Microsoft.
Prior to founding Helium, both Pham and Khalife held leadership positions in global consulting firms and digital agencies focused on delivering digital customer experience for the world's leading brands.
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1 R3 Worldwide. Agency Acquisitions in 2017. http://www.rthree.com/en/insight/detail/8f8JXxM.html
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SOURCE Helium Collective LLC