HfS Research Recognizes Hexaware as a 'High Performer' in Travel and Hospitality Customer Engagement Services

MUMBAI, January 23, 2018 /PRNewswire/ --

Hexaware Technologies Ltd, the fastest growing automation-led, next-generation provider of disruptive IT, BPO and consulting services, today announced that it has been recognized as a 'High Performer' in HfS' report titled '2017 Blueprint report for Travel and Hospitality Customer Engagement Services'.

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The HfS Blueprint presents a comparative analysis of innovation and execution capabilities of travel and hospitality business process and outsourcing service providers. As per the report, the providers are evolving to a more agile, consumer-centric As-a-Service Economy, with increasingly diverse talent, analytics, and platform-based services.

"We are delighted to be recognized by HfS Research as High Performers in Travel and Hospitality Customer Engagement Services. Hexaware has proven expertise, deep domain knowledge and unique strengths in leveraging proprietary technologies and advanced industry-specific solutions. The company, with its exclusive customer-centric culture and in-depth expertise in the delivery as-a-service model, has been helping travel and hospitality customers in streamlining their business processes along with delivering great customer experience, in their channel of choice," said Vijay Iyer, Global Head-Travel, Logistics and Hospitality, Hexaware.

"Hexaware takes a bold stance on automation, displaying a commitment to more efficient business processes in a cost-effective manner," said Melissa O'Brien, HfS Research. "The automation first, followed by self-service and then smart people strategy is one that should resonate well with the needs of travel and hospitality clients."

Hexaware's Global Travel and Transportation Practice, with over 2000+ consultants, has been working closely with world's leading travel and hospitality customers, since 1997. It has been creating sustainable competitive advantage by leveraging a combination of legacy and new-age technologies and optimizing business operations by adopting high levels of automation, in-alignment with its Shrink IT, Grow Digital strategy. This is further complemented with its Digital offerings of customer experience transformation through artificial intelligence, augmented reality, cloud computing, big data, next-gen mobile applications, and developing some key industry point solutions, in the travel and hospitality space.

Download Report- https://hexaware.com/hfs-blueprint/.

About HfS Research 
HfS Research is the leading analyst authority and global community for business operations and IT services. Visit: https://www.hfsresearch.com/

About Hexaware 

Hexaware is a fast growing IT, BPO and Consulting Company. Our focus is to help customers Shrink IT to eliminate costs and improve delivery of commodity IT, using automation and technology.

Visit: http://www.hexaware.com.

Safe Harbor Statement 

http://hexaware.com/investors/

Contact:
Sreedatri Chatterjee
[email protected]

SOURCE Hexaware Technologies Ltd.