ST. CLAIR SHORES, Mich., March 15, 2012 /PRNewswire/ -- HHA Services, a leading provider of healthcare food and facility management services, is pleased to announce the achievement to the ISSA Cleaning Industry Management Standard (CIMS) and the CIMS-Green Building (GB) Certification with honors on March 7, 2012.
CIMS is a comprehensive program that raises the level of commitment to excellence for the delivery of environmentally preferable services that are designed to meet customer needs and expectations. By implementing core CIMS principles into the fabric of the organization's management structure, it establishes HHA Services as a prominent cleaning organization hardwired upon delivering excellence to its customers. HHA Services also earned the CIMS-Green Building Certification (CIMS-GB) with Honors, an additional distinction that certifies a commitment to the delivery of environmentally preferable services designed to meet customer needs and expectations. HHA Services has demonstrated implementation of CIMS-GB principles for their clients, proving a capability to provide green cleaning services and assist customers in achieving points under the Leadership in Energy and Environmental Design (LEED)-Existing Buildings: Operations and Maintenance (LEED-EBOM) Green Building Rating System. HHA is structured to deliver consistent, quality service and is committed to efficient operations and continuous improvement and is proud to support healthcare's LEED Certified buildings with CIMS-GB certification in the healthcare industry.
"Earning this achievement is a testament to the quality of the individuals and processes that we have within our company," said HHA Services President Dan Bowen. "The Green Building with Honors is an affirmation of our commitment to creating value for our partners while implementing environmentally sustainable solutions for them and the communities they serve."
About HHA Services
Founded in 1974, HHA Services has grown into one of the nation's premier privately held companies providing superior quality service management of non-core services to hospitals, healthcare systems, long term care facilities and retirement communities. HHA is committed to delivering responsible and viably-green solutions for a cleaner and healthier environment and facilities while improving patient satisfaction, enhancing performance and reducing cost for our partners, their customers and the community they serve. HHA was recognized as one of the top 25 Best Places to Work in Healthcare by Modern Healthcare magazine for both 2010 and 2011.
CIMS is the first consensus-based management standard that outlines the primary characteristics of a successful, quality cleaning organization and sets forth a management framework for operational excellence. The Standard was developed through a consensus-based process that brought together representatives of the cleaning, facilities management, and purchasing communities. The Standard is divided into six areas of management best practices:
Quality systems, Service delivery, Human resources, Health, safety, and environmental stewardship, Management commitment, Green Building (GB).
Companies identified with the CIMS certification are regarded to have paramount management structure and operations in place that have proven to be stellar companies of excellence and that stand alone among other organizations in the industry. Implemented as the sixth dimension of CIMS, the new criteria and designation offer cleaning organizations a certification that is suited to provide their customers with precisely what they need to secure points under the LEED for Existing Buildings: Operations and Maintenance (LEED-EBOM) Green Building Rating System, while greening their operations overall.
As such, CIMS-GB certification demonstrates an organization's capability to assist customers in achieving LEED-EBOM points and offers customers assurance that the organization they select is prepared to partner with them in the LEED process. All CIMS assessments are performed by an independent ISSA-accredited assessor who conducts a comprehensive on-site review of the applicant's systems, processes, and documentation to ensure compliance. The assessor also visits individual customer accounts or locations to ensure that the organization's activities are consistent with the documented systems and processes. The organization has to meet 100 percent of the mandatory elements and 60 percent of the recommended elements per section to achieve certification.
CIMS applies to an organization in its entirety, rather than to a specific individual, process or product, and without respect to the size of the organization. Certification to the Standard demonstrates that an organization's systems, processes and procedures are structured to deliver consistent, quality, and customer-focused service.
SOURCE HHA Services