HHA Services Celebrates Outstanding Customer Service and Employee Commitment at Annual Banquet

ST. CLAIR SHORES, Mich., April 21, 2011 /PRNewswire/ -- HHA Services – a leading provider of healthcare food and facility management services – honored key associates for their 2010 performance at its annual awards banquet last night at the Lochmoor County Club in Grosse Pointe Woods, Mich.

The HHA awards banquet, held each year since 1990, recognizes and celebrates consistency in excellent customer service. Honorees are nominated by their co-workers or department heads based upon their outstanding performance.

"We are proud to recognize our 2010 award winners," said Daniel W. Bowen, president of HHA Services. "Their dedication to providing excellent service is a testimony to their hard work and efforts. Recently, the University of Michigan Ross School of Business recognized that HHA Services' recruitment process was tied to our positive work environment. This is further evidence of our commitment to hire the best. Our people are our greatest assets and resources."

Award recipients honored last night include:

• Customer Service Award – Jenny Harmer, marketing and office production assistant, HHA Services corporate office in St. Clair Shores, Mich.;
• Rookie of the Year Award – Phil Parker, environmental services director, Gwinnett Medical Center in Lawrenceville and Duluth, Ga.;
• The Daniel W. Bowen Jr. Operational Excellence Award – Food and Nutrition Division: Dave Walker, food service manager, Mercy West Lakes in West Des Moines, Iowa; Facility Management Division: Dale Jackson, director, environmental services, Providence Hospital in Mobile, Ala. and Mark Newton, director, environmental services, Pattie A. Clay Regional Medical Center in Richmond, Ky.; and
• The Chairman Award – Scott Wise, regional director operations, HHA Services corporate office in St. Clair Shores.

HHA employees achieving service milestones were also recognized. Gary Pollack, HHA's vice president of operations and Paul Fayad, HHA's chief executive officer, were both honored for 30 years of service, while Marc Goodwin, HHA's vice president of human resources, was recognized for 35 years.

Founded in 1974, HHA Services has grown into one of the nation's premier privately held companies providing superior quality service management of non-core services to hospitals, healthcare systems, long term care facilities and retirement communities. The company currently markets its services in 32 states and manages more than 6,000 employees dedicated to improving patient satisfaction, enhancing performance and reducing cost.

HHA Services' support service management portfolio includes food and nutrition services, environmental services, facility management, laundry and patient transportation. It was recognized as one of the Top 100 Best Places to Work in Healthcare by Modern Health magazine. Learn more at by visiting the HHA Services website.

SOURCE HHA Services