Hibbett Sports Selects Radial's Frictionless eCommerce Solutions to Expand Market Share
KING OF PRUSSIA, Pa., Oct. 31, 2017 /PRNewswire/ -- Radial, the leader in omnichannel commerce technology and operations, today announced that Birmingham-based premium athletic retailer Hibbett Sports selected Radial's Order Management System, Customer Service and Payment, Tax, and Fraud solutions to seamlessly launch www.Hibbett.com, the company's first transactional eCommerce site.
Radial's on-demand infrastructure optimizes the Hibbett Sports order management process and enhances fraud prevention while providing customers with a robust and user-friendly online and in-store shopping experience. Radial's Order Management System enables the integration of inventory from more than 1,000 Hibbett Sports stores nationwide, providing customers with an unparalleled selection of footwear, apparel, and sports equipment at their fingertips.
Some of the new www.Hibbett.com features include the ability of stores to fulfill online orders and a fully integrated, Radial-managed Dropship channel to expand assortment and customer options.
"Shoppers value convenience and variety above all," said Steven Birdsall, chief revenue officer at Radial. "Radial offers the eCommerce foundation retailers need to evolve alongside customer expectations. With a fully integrated and scalable technology and services stack, retailers can manage everything from high-volume product launches to everyday transactions while guaranteeing a top-quality brand experience."
Additionally, Hibbett uses Radial's Payments, Tax, and Fraud solution to ensure a frictionless shopping experience for customers, while eliminating fraud risk to the company. Delivering the highest transaction approval rates in the industry, at 99.7 percent, Radial offers zero-fraud liability, maximizing sales while protecting Hibbett customers. Further, Radial supports customer care operations, lending call center expertise and technology to manage customer engagements, on-demand.
"Radial's expertise, capabilities, and track record made them a natural choice to support Hibbett's omnichannel strategy," said Bill Quinn, vice president of digital commerce at Hibbett. "Being successful in eCommerce and omnichannel is imperative to our future. By partnering with Radial, we are able to provide a reliable, seamless, and best-in-class experience for our customers after they tap the add-to-cart button."
To learn more about Radial's solutions, please visit: https://www.radial.com/
About Radial
Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial's technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud detection, payments, and tax systems, and personalized customer care services. Hundreds of retailers and brands confidently partner with Radial to simplify their post-click commerce and improve their customer experiences. Radial brings flexibility and scalability to their supply chains and optimizes how, when and where orders go from desire to delivery. Learn how we work with you at www.radial.com.
About Hibbett Sports
Hibbett Sports, headquartered in Birmingham, Alabama is a leading athletic-inspired fashion retailer with more than 1,000 stores, primarily located in small and mid-sized communities across the country. Founded in 1945, Hibbett stores have a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, adidas and Under Armour. Today Hibbett is one of the largest companies headquartered in Alabama with 9,200 employees nationwide. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.Hibbett.com. Follow us @HibbettSports.
Media Contacts:
Radial:
Laura Beauregard
PAN Communications for Radial
407-734-7320
[email protected]
Hibbett:
Wendy Yellin
925-519-3363
SOURCE Radial
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