High Guest Satisfaction Earns Courtyard Charleston Summerville A Coveted Marriott Chairman's Award
One of the newest Summerville, SC hotels ranks No. 1 in overall satisfaction across Courtyard brand
SUMMERVILLE, S.C., March 8, 2016 /PRNewswire/ -- Courtyard Charleston Summerville has won the Marriott Chairman's award for being ranked No. 1 in overall satisfaction across all properties within the Courtyard brand.
The 96-room Summerville, SC hotel is owned by Southeastern and managed by LBA Hospitality, a full-scale hotel management, development and consulting firm based in Dothan, AL.
"The staff of Courtyard Charleston Summerville has set the bar high in many aspects during its first year, and we are eager to continue providing the best possible guest experience," said LBA President Beau Benton.
Under the direction of General Manager Sean Rowe, the hotel in Summerville also won awards for high guest satisfaction scores in the following areas: intent to recommend, staff service overall, room cleanliness and arrival experience.
"Our team is very proud of these accomplishments," Rowe said. "We are grateful to work with an ownership group and management company that provide us with the product and tools to support our goals."
When it comes to exceeding the expectations of guests, the team at the Summerville, SC hotel lives up to its promise of providing true Southern hospitality. The 234 real reviews from real guests who have stayed on the property recognize its "modern, spacious and clean" appearance and comment about the friendly staff. "Every person was so freaking nice," notes Marriott Rewards member KChampaigne. Laura, a Silver Marriott Rewards member, says "If you want to be made to feel that you are appreciated as a guest, this is the place for you…Everyone…including the housekeepers were especially kind and friendly."
About Courtyard Charleston Summerville
Courtyard Charleston Summerville at 1510 Rose Drive in Summerville, SC is near Charleston International Airport, Charleston Southern University, the new Nexton community, Historic Downtown Summerville and Charleston. The hotel boasts 93 rooms and 3 suites in addition to 2 meeting rooms with 1,210 square feet of flexible event space, a business center, 24-hour market, bistro, outdoor pool and state-of-the-art fitness center. Laundry service and free W-Fi are available. For information, visit www.marriott.com/CHSSM or call 1-843-285-8338.
About Southeastern
Originated in 1987, Southeastern, previously Blanchard & Calhoun Commercial Corporation, has provided commercial development and real estate brokerage services for almost 30 years. The company is recognized as one of the largest and most diversified development companies operating in seven states throughout the Southeast. For information, visit http://www.southeastern.company.
About LBA Hospitality
Founded in 1973, LBA Hospitality is a full-scale hotel management, development and consulting firm. With more than 60 properties in 10 states, LBA Hospitality is the premier hotel operator and developer for the Southeast. For information, visit www.lbahospitality.com.
About Nexton
Nexton is new thinking in community design, coming to life at I-26 and Highway 17A in Summerville, SC at the heart of metro Charleston's most vibrant growth. The first gigabit community in South Carolina sits on 4,500 acres and is an important employment center with 6 million square feet of commercial space blended with 10,000 homes including 2,000 apartments. For information, visit www.nexton.com.
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PRESS CONTACT
Stephanie Fisher
M-Squared Public Relations
1-404-303-7797
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SOURCE Courtyard Charleston Summerville
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