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HMS National Names Douglas Stein President

Executive to Focus on Client Growth and Maximizing Customer Lifetime Value


News provided by

HMS National, Inc.

Feb 09, 2010, 06:00 ET

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FORT LAUDERDALE, Fla., Feb. 9 /PRNewswire/ -- HMS National, Inc. (HMS), a leading provider of home warranties, today announced that it promoted Douglas Stein to President.  In his expanded role, Stein will focus on growing HMS' client base and maximizing customer lifetime value through a range of leading marketing, sales and client management strategies.

As General Manager of HMS, Stein has proven himself to be an innovator, enabling the company to continue growing during difficult market conditions. This growth is largely the result of developing effective strategies to align with emerging trends and a tenacious focus on executing the company's plans.

"Promoting Doug was an easy decision," said Joseph Incandela, CEO, HMS National.  "He combines clear strategic vision, tremendous personal commitment, deep marketing experience and the ability to energize organizations to achieve great things.  We're very optimistic about the future of HMS with Doug as a key leader."

Earlier, Stein was at Accenture, the world's largest consulting firm, where he served clients in the financial services, high technology and transportation industries. During his six years at the firm, he helped drive successful strategy development and technology implementation efforts for Fortune 500 clients.

He graduated Summa Cum Laude from the University of South Florida with a B.S. degree in finance and holds an M.B.A. from the Kellogg School of Management at Northwestern University, where he was a dean's list scholar.  Stein is an active speaker, presenting at events such as the Direct Marketing Association's Annual Conference. He also sits on the boards of several organizations, including as Treasurer of the National Home Services Contract Association, an organization that represents the multi-billion home warranty industry; the Real Estate Service Providers Council; and the South Florida Kellogg alumni association.

About HMS National

HMS National, a leading provider of home warranties, has been working for millions of homeowners and tens-of-thousands of real estate professionals for over 30 years to make the process of buying, owning and selling real estate safer – and more enjoyable, efficient and profitable.  As a pioneer and innovator in the home warranty industry, HMS National has consistently been a valuable resource for real estate professionals by providing the HMS Home Warranty, a wide range of professional support tools, marketing training and products, and leading errors and omissions insurance.  Headquartered in Fort Lauderdale, Florida, HMS National is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States. For more information, visit www.hmsnational.com.

SOURCE HMS National, Inc.

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