Hotel Accommodation: Where the Price is Worth Paying, and Where not - the Best Destinations for Customer Service

    NUREMBERG, Germany, July 19, 2010 /PRNewswire/ --
    - USA:
    Phoenix is the new Chart Leader; Los Angeles Still in Last Place
    - International:

Eastern European Cities Move up; Tokyo and Athens Lose Ground; Strong Newcomer: Budapest Ranks Third

Even if the stay was quite pleasant, in assessing the price paid for their accommodation, many guests ultimately gave a critical review of their personal experience at the hotel. Was the room truly a bargain, or should the offer really have been less expensive?

As the second half of the year begins, hotel.info, the free online hotel reservation service for more than 210,000 hotels worldwide, has evaluated the reviews submitted by its booking customers in terms of value for money. Which cities' hotel operators offered good service at a fair price, and where were the impressions less favorable? The investigation focused on experiences of guests who had stayed in three and four-star hotels booked through http://www.hotel.info.

    hotel.info Top 15 Cities in the USA

      Current value-for-money rating       Previous value-for-money rating
    1.         Phoenix           7.97    1.          Indianapolis        8.00
    2.         Indianapolis      7.67    2.               Phoenix        7.98
    3.         Dallas            7.57    3.            Scottsdale        7.62
    4.         Las Vegas         7.50    4.                Dallas        7.60
    5.         Scottsdale        7.33    5.             Las Vegas        7.19
    6.         Irving            7.21    6.               Orlando        7.09
    7.         Atlanta           7.12    7.                Irving        7.06
    8.         Orlando           7.05    8.               Atlanta        7.03
    9.         Chicago           6.98    9.               Seattle        6.98
    10.        Seattle           6.93    10.              Chicago        6.82
    11.        Denver            6.92    11.                Miami        6.65
    12.        Houston           6.79    12.              Houston       6.639
    13.        San Diego         6.77    13.            San Diego       6.632
    14.        Miami             6.64    14.               Denver        6.61
    15.        Los Angeles       6.55    15.          Los Angeles        6.50


    http://www.hotel.info/Press.aspx?mode=article&lng=EN&item=743

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SOURCE hotel.de