Hybrid IT Environments Demand Smarter Monitoring, Says Info-Tech Research Group in New Industry Resource

Info-Tech Research Group's newly published blueprint provides IT leaders with actionable strategies to enhance system performance and observability. In the new resource, the firm outlines how, by integrating system monitoring, application performance management, and advanced observability tools, organizations can improve reliability, reduce costs, and align IT monitoring with business goals.

TORONTO, Nov. 25, 2024 /PRNewswire/ - Navigating the complex terrain of IT monitoring in dynamic hybrid environments has become increasingly challenging for many organizations. Rapid technological evolution has disrupted traditional monitoring methods, leaving IT leaders struggling to maintain effective observability. To address these pressing issues, Info-Tech Research Group, a leading global IT research and advisory firm, has released its Plan Your IT Monitoring Journey blueprint. By providing practical tools and templates, the new resource will enable IT leaders to make well-informed decisions tailored precisely to their unique monitoring needs, thereby enhancing overall IT monitoring effectiveness.

"Most environments have several service management or monitoring tools in place, with the goal of improving the visibility, reporting, and alignment of the monitoring data for the infrastructure services supporting the application environment," says Emily Sugerman, senior research analyst at Info-Tech Research Group. "While these tools produce an abundance of data, they don't necessarily provide meaningful insights."

Info-Tech's resource highlights the impact of hybrid work and accelerated adoption of cloud-based environments and urges IT leaders to rethink their monitoring practices. According to the firm's research, effective strategies begin by identifying specific monitoring challenges and selecting tools that deliver the right combination of data, context, and insights to ensure optimal system performance and reliability.

"The predictive capability comes from continued analysis and logging of performance metrics in a very targeted way. The ability to do this well requires something beyond the traditional approach to monitoring," explains Darin Stahl, Distinguished Analyst & Research Fellow at Info-Tech Research Group. "Hence, the rising profile of something called observability: a set of capabilities that can achieve a level of insight and visibility that traditional systems monitoring does not have. The challenge is to understand where this depth of visibility and insight is necessary in your environment."

The firm details the complexities of achieving the right level of IT monitoring, addressing common challenges such as distinguishing between observability and application performance management (APM) and determining where advanced monitoring capabilities are necessary. In the resource, Info-Tech also explains that not every aspect of an environment requires advanced observability, which can allow organizations to focus resources on areas with the highest business impact. The significant costs associated with full end-to-end observability also require a clear understanding of its value.

The Three Essential Components of IT Monitoring

In its Plan Your IT Monitoring Journey blueprint, Info-Tech outlines three critical factors that IT leaders should consider when assessing and managing their IT monitoring strategies:

1. System Monitoring: Collect defined data points to signal normal operations or identify problems.
2. Application Performance Management: Use real-time monitoring information to add context and determine the root causes of performance anomalies.
3. Observability tools and solutions: Move deeper into the technical data for root cause analysis and deeper insight into contextualized data points.

By implementing the structured approach recommended in Info-Tech's blueprint, IT leaders can develop robust monitoring strategies that enhance service reliability, optimize efficiency, and deliver actionable insights. This methodology enables organizations to align monitoring practices with business objectives, adapt to evolving challenges, and drive long-term success.

For exclusive, timely commentary from Info-Tech's experts or to access the full Plan Your IT Monitoring Journey blueprint, please contact [email protected].

About Info-Tech Research Group
Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact [email protected].

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

SOURCE Info-Tech Research Group