IEHP Celebrates One Million-Member Milestone

Jan 13, 2015, 21:03 ET from IEHP

RANCHO CUCAMONGA, Calif., Jan. 13, 2015 /PRNewswire-USNewswire/ -- Inland Empire Health Plan – one of the fastest growing not-for-profit Medicare and Medi-Cal health plans in California – is celebrating the enrollment of one million members, marking a new chapter in its 18-year history of serving communities in Riverside and San Bernardino.

"We are proud of this milestone," said Dr. Bradley Gilbert, IEHP chief executive officer. "What has really helped us during this challenging time of rapid growth has been the support from our providers and community partners, and especially the hard work of our team."

Dr. Gilbert added that IEHP's team culture and core values were instrumental in reaching one million members, because they inspire employees – called "team members" at IEHP – to respect others, to positively partner with our providers, and to do the right thing for our members.

"This achievement reflects our team's ability to meet the needs of our members, and it shows our commitment to evolve and grow," said Susan Arcidiacono, IEHP chief marketing officer.

In 1996, IEHP was launched with 62,000 Medi-Cal members. By the 2005, enrollment increased to 300,000; in 2011 it reached 500,000. In recent years, changes from the state's health policies and
the national healthcare reform law helped propel IEHP to reach one million members.

Along the way, IEHP has compiled many achievements and recognitions, including:

  • First California health plan to earn NCQA Accreditation for Medi-Cal
  • More than 99 percent of IEHP doctors would recommend IEHP to other doctors, according to The Myers Group 2013 Provider Satisfaction Survey
  • Recognized in 2014 by Disabilities Rights California advocacy group for uniting and mobilizing organizations to better serve people with disabilities
  • Voted "Favorite Overall Company to Work for" by readers of Los Angeles News Group in the 2014 Winning Workplaces Survey

The IEHP team has also increased in size, growing to over 1,100 since starting out with 40 employees.

In 2013, IEHP responded to this growth trend by moving its headquarters from San Bernardino to a 392,000 square-foot building in Rancho Cucamonga.  

"Reaching one million members sets the stage for the next generation at IEHP," said Dr. Gilbert. "We're strong today, but we'll be even better tomorrow."

Based in Rancho Cucamonga, California, Inland Empire Health Plan (IEHP) is a not-for-profit that
serves San Bernardino and Riverside counties. IEHP has over 1,000,000,000 Medicare and Medi-Cal health plan members in the following programs: Medi-Cal (including seniors and people with disabilities), Cal MediConnect Plan, Medicare Special Needs Plan and Healthy Kids. IEHP is fully committed to providing members with quality, accessible and wellness based healthcare services.