IGear Unveils New Online Support Center for the ALWAYS ON® Platform
Completely redesigned support website offers a searchable database of knowledge articles and frequently asked questions, downloadable product documentation, access to online training tutorials, and an automated registration process for scheduled classroom education.
LOUISVILLE, Ky., Oct. 29, 2014 /PRNewswire/ -- IGear, a proven leader in the delivery of connectivity, process control, and visual analysis software platforms for the global manufacturing industry, today announced that it has launched a new, enhanced support website for its ALWAYS ON® software platform customers.
The new Support Center website is accessible at https://support.igearonline.com and combines a simple, user friendly navigation with a powerful search function to allow users to quickly and easily locate detailed product documentation, frequently asked questions, knowledge base articles, and training tutorials. It also facilitates online submission of support requests, feature enhancement suggestions, and registration for scheduled training classes offered at IGear's Technology Center.
"We are pleased to announce the availability of our enhanced Support Center for the ALWAYS ON® platform. With a growing community of global manufacturers relying on the ALWAYS ON® platform for mission critical applications, our investments in online knowledge and training materials is clear evidence of our unwavering commitment to serve our customers. " says Robert Toole, Chief Technology Officer of IGear. "We view this new Support Center as a first step in providing self-service content and we plan to continue to enrich both the product and the training materials and resources in the future."
The ALWAYS ON® platform provides the most complete, versatile, reliable, and easy to use software foundation to connect, control, and analyze real-time industrial process and machine data. The ALWAYS ON® platform reduces the time, cost and risk for global manufacturers and industrial equipment OEMs to build, deploy, and support Connected Manufacturing and Industrial Internet of Things (IoT) business applications.
About IGear
IGear, headquartered in Louisville, Kentucky, is a leading provider of connectivity, process control, and visual analysis software platforms for the global manufacturing industry. The company's ALWAYS ON® platform provides a complete, versatile, reliable, and easy to use software foundation to connect, control, and analyze real-time industrial process and machine data. Leading global manufacturers and industrial OEMs leverage ALWAYS ON® as the technology foundation for innovative connected manufacturing and Industrial Internet of Things (IoT) business applications. For more information about IGear visit the Company's website at www.igearonline.com.
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SOURCE IGear Online, LLC
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