IntellaTriage Achieves HITRUST Certification, Setting the Standard for Cybersecurity in Nurse Triage

IntellaTriage, the nation's leading provider of nurse-first triage solutions, recently earned HITRUST i1 certification for its proprietary triage platform, IntellaHub.

BRENTWOOD, Tenn., Feb. 20, 2025 /PRNewswire/ -- IntellaTriage, the nation's leading provider of after-hours nurse-first triage solutions, has achieved HITRUST i1 Certification for its award-winning proprietary platform, IntellaHub, reinforcing its commitment to the highest standards of data security and patient information protection.

HITRUST Certification is widely recognized as the gold standard in cybersecurity, requiring rigorous evaluation and ongoing audits to ensure the secure handling of sensitive healthcare data. By earning this designation, IntellaTriage demonstrates its dedication to safeguarding both provider and patient information against evolving cyber threats.

First created in 2020, IntellaHub was developed to remove redundancies from triage nurse's work so they can focus on patient care. Built for interoperability, the system can integrate with electronic medical records systems for efficient exchange of information, and delivers advanced analytics, benchmarking capabilities, and best-in-class triage algorithms for IntellaTriage partners. IntellaHub won the 2024 McKnight's Tech Awards Gold Medal in Electronic Health Records (EHR) Integration after IntellaTriage and CommonSpirit Health at Home successfully integrated IntellaHub with the Homecare Homebase (HCHB) EMR system.

Security is a top priority in IntellaHub's development. Achieving HITRUST Certification ensures that IntellaTriage meets stringent security standards, providing clients with confidence in the protection of their sensitive data.

"Protecting patient health information is paramount in everything we do, and achieving HITRUST certification is a testament to our commitment to earning our clients' and patients' trust," said Liam Barry, Chief Technology Officer at IntellaTriage. "This certification not only validates our security measures but also reassures our partners that we take information security as seriously as we take patient care. IntellaHub is built for security, scalability, efficiency, and adaptability—ensuring we stay ahead of industry best practices with every new release."

"The HITRUST i1 Validated Assessment is a powerful tool for cyber-aware organizations, such as IntellaTriage," said Robert Booker, Chief Strategy Officer at HITRUST. "HITRUST i1 Certification provides measurement, implementation, and performance assurance of information security controls. Congratulations to IntellaTriage for earning HITRUST i1 Certification and demonstrating the operational maturity of their cybersecurity program.

IntellaHub is people-focused technology that offers streamlined workflows with advanced analytics and benchmarking features that drastically improve communication between field and triage teams. With HITRUST i1 Certification, IntellaTriage continues to lead the industry in secure, efficient, and patient-focused triage solutions, ensuring both the protection of sensitive information and the seamless delivery of high-quality care.

About IntellaTriage

Founded in 2008, IntellaTriage provides 24/7 nurse-first triage care to providers and their patients across the United States. Leveraging the largest network of remote licensed nurses in the post-acute care sector, the company delivers exceptional care when patients need it most, alleviating the burden on frontline clinicians and significantly reducing nurse burnout and turnover.

As the nursing shortage intensifies, IntellaTriage offers a critical solution by shielding nurses from the additional demands of on-call duties. In a healthcare landscape increasingly focused on quality care and the importance of patient outcomes, IntellaTriage is poised for continued growth, ensuring better patient experience while supporting care teams nationwide.

For more information, visit intellatriage.com.

SOURCE IntellaTriage