International Decision Systems Launches Rapport360™ With Comprehensive Multiple Back Office Support and Total Customer Visibility

MINNEAPOLIS, Oct. 5 /PRNewswire/ -- International Decision Systems, the leading provider of asset finance software, today announced the general availability of Rapport360™, the industry's first front-office origination software to offer simultaneous integration with multiple back-office systems and real-time customer data consolidation. Embedded within Rapport360 is new Smart Synchronization technology which provides decision-makers with consolidated information about customer history, application details and comprehensive risk analysis so they can see the entire customer picture prior to finalizing the origination process.  

"Many finance companies service multiple portfolios, leading to data synchronization challenges," said Tom Thomas, CEO of IDS. "These issues can result in origination decisions made with incomplete or inaccurate data.  Rapport360 solves these problems by providing an unprecedented level of insight across these multiple back-office environments."

Rapport360 delivers a greater level of accuracy and efficiency with a unique set of features designed to meet the needs of asset finance companies of all sizes, including:

• Smart Data Synchronization and Consolidation – Rapport360 consolidates data from all customer back office systems to provide instant access to real-time, synchronized, accurate data.  When customer information is changed in one back-office system, Rapport360's new Smart Synchronization technology updates the data in real time with all other back-office systems simultaneously. This immediacy eliminates the need to wait for next-day batch updates or to re-key data, which introduces a high risk of error.
• Improved Risk Management – Rapport360 now provides simultaneous access to customer risk exposure from multiple back office systems without the need to log in to multiple systems. With Rapport360, a credit analyst can now make more informed decisions, and do so more rapidly, by viewing consolidated data about outstanding contracts, payments, delinquencies and more.
• Flexibility and Configurability – New configurable routing in Rapport360 enables data to trigger the back office selection for booking behind the scenes. This functionality allows users to get the right data at the right time in order to move deals more efficiently through the origination workflow and get them booked properly into a back office system.

Rapport360 not only addresses the key area of risk assessment, but it also saves finance companies time and money by reducing the resources required to manage the integration of various back-office systems and optimizing workflow in their origination process so they can serve more customers in less time.  Customers will receive more efficient service, reducing delays in the origination process and allowing them to put capital and assets to work in growing their business faster.

IDS customers who have Rapport and InfoLease or ProFinia continue to benefit from the tightest integration in the industry delivered with each release. The extended multiple back office capability in Rapport360 now enables even global asset finance companies to have visibility across multiple back office systems from delinquency exposure all the way to up-front cash.  Comprehensive portfolio visibility decreases exposure and risk, which ultimately benefits the bottom line.

"Rapport360 is ideal for multinational organizations that service multinational customers," Thomas said. "With a global deployment, analysts in every location can have total visibility over the customer's complete account portfolio, including those originated in other geographic areas. No other system provides this kind of complete risk assessment capability."

For more information about IDS' finance origination and portfolio management solutions, visit www.idsgrp.com.

About IDS:

IDS is the leading provider of software and solutions for the equipment finance market. For over 30 years, the company has offered integrated solutions from origination through disposition and asset management, supported by an ongoing research and development effort unrivaled in the market space. Customers include approximately 50% of the largest leasing companies in the United States, and an increasing number of the largest global players. In addition to offering powerful, flexible software, IDS provides the industry experience and expertise to assure successful, complete solutions. Headquartered in Minneapolis, MN, the company also has offices in the United Kingdom, India, Singapore and Australia. For additional information, visit www.idsgrp.com.

International Decision Systems®, InfoLease®, Rapport®, Rapport360™ and ProFinia® are registered trademarks of International Decision Systems, Inc.

SOURCE International Decision Systems