Introspex®, Inc. Optimizes iPhone 6 Apps for Revenue, Customer Relevancy and Engagement

NEWPORT, Calif., Sept. 15, 2014 /PRNewswire/ -- Introspex, Inc., a pioneer in non-intrusive mobile application performance and customer experience management, today announced that its ground breaking Customer Experience Management software supports iPhone 6 apps. The first solution of its kind to support this latest iPhone, Introspex ensures that developers can optimize iOS mobile apps for revenue, customer relevance and engagement via real-time and replayed application and performance information.

Statistics suggest consumers spend 60 percent of their time on a mobile phone interacting with applications. This creates a huge opportunity for businesses to reach and win customers.¹

"Customers expect unfaltering app performance and an enjoyable customer experience, and with today's technology advancements there is no excuse for app creators to fall short in either of those areas," said Introspex Chairman Ali Hedayati.  "By tracking behavioral data on app usage, on both a qualitative and quantitative level, Introspex can directly impact customer satisfaction and ultimately drive revenues for our customers' mobile applications."

Introspex takes the guesswork out of mobile application performance by delivering real-time, actionable insights about customer behaviors so developers can build effective applications that users love. The Introspex patent-pending mobile application experience optimization solution provides measurable performance and customer information for developers, marketers and operations specialists so that mobile apps can be optimized for the best customer experience and performance. Unlike other mobile experience management solutions, only Introspex is non-intrusive and requires zero code instrumentation or injection, thereby making it easy for developers to quickly iterate application versions without the risk associated with embedding and monitoring extra code.

Applications built with Introspex consistently deliver more revenue through higher customer engagement and increased relevancy:

• Introspex gives developers real-time and re-playable insights about customer behavior, so they can optimize applications for maximum user satisfaction.
• Introspex takes the guesswork out of what customers want by providing developers with real-time, actionable data. Data can be tracked over time, used in real time, and can enable rapid iteration on applications without compromising quality or introducing bugs.
• Through the Introspex SpexRay Shadow Observer™, developers have visibility into detailed performance information including context environment, OS, device type, network being used, console log and memory usage.

Developers can download a free trial version of Introspex at https://introspexapps.com/sign-up.ix?pid=1.   

About Introspex

Introspex provides Mobile Customer Experience Management solutions that enable companies to drive more revenue increase customer loyalty and become more relevant to their customers via their mobile applications. Through a deeper understand their customers' behavior and preferences on mobile applications, Introspex helps both developers and business professionals fine-tune apps for optimal results, create competitive advantage and remove business risk as revenue shifts to mobile from other channels. Unlike traditional application performance solutions, only Introspex is purpose built just for mobile apps, is completely non-intrusive to applications or development processes, and provides critical real-time and replayable insights. Introspex, Inc. is privately held, and was formed in 2011 by industry veterans with extensive mobile technology background. It was incorporated in 2012.  Introspex is located in Newport, California.  For more information, please visit www.introspexapps.com or call 949-873-6277.

¹  http://web.yankeegroup.com/rs/yankeegroup/images/YG_2014Predictions.pdf

Contact:
Kelli Tejada
415-271-9820
[email protected]

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SOURCE Introspex, Inc.