CHICAGO, Dec. 6, 2012 /PRNewswire/ -- Inventus, LLC today announced that they have achieved kCura's Orange-level Relativity Best in Service recognition for outstanding and exceptional customer service for Relativity end users.
"Relativity Best in Service is an honorable distinction that is indicative of the large scale of our Relativity environment and of our dedication to provide the highest level of service to our Relativity clients and confirms our status as a knowledgeable Relativity provider for the third year in a row. 2012 will be our third consecutive year of record growth and performance and Relativity has been an integral part of our technology offering," said Trevor Campion, CEO of Inventus. "Our success is largely due to our innovation within the platform, technical expertise in supporting the environment and our practical expertise in generating customized workflows for our clients."
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service: Orange and Blue. While both sets of partners are certified to provide a quality Relativity experience, Orange-level partners are recognized for making additional investments in people, process, and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
"Legal teams recognize the value of Relativity, and many are looking for partners who have the technical infrastructure robust enough to support their massive caseloads," said Rod Roberson, Managing Director & General Counsel for Inventus. "Through our new managed service offering, Inventus is now able to provide our clients with all of the functionality of a highly-customized Relativity environment, without the necessity of a large capital IT investment."
"It's great to see Inventus customizing Relativity to meet the needs of their diverse client base, while providing an exceptional Relativity experience," said Andrew Sieja, president and CEO of kCura. "We're excited to recognize their achievement of Best in Service for a third year in a row."
Through a combination of technology, talent and process, Inventus provides a broad range of discovery solutions and related services to major law firms and corporate legal departments across the U.S. including Web hosting, electronic data discovery, enterprise software sales and document imaging. Our unique approach to technology enhanced discovery management coupled with our wide range of in-house technology solutions afford our clients a competitive and cost effective advantage in accessing relevant data and managing cases throughout the discovery lifecycle. For more information, please visit www.inventus.com or contact Ashleigh Breen at firstname.lastname@example.org.
kCura are the developers of the e-discovery software Relativity, a web-based platform for the review, analysis, and production of electronic data. Relativity has more than 70,000 active users worldwide from organizations including the U.S. Department of Justice and 95 of the top 100 law firms in the United States. Relativity also powers Method, kCura's workflow and notification system for managing legal hold and risk assessment processes. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 42nd fastest-growing technology company in North America on Deloitte's Technology Fast 500 and named one of Chicago's Top Workplaces by the Chicago Tribune. Please contact kCura at email@example.com or visit www.kcura.com for more information.
CONTACT: Traci Thurmond, (972) 388-5519, firstname.lastname@example.org
SOURCE Inventus, LLC