iScribeHealth and athenahealth Expand Partnership to Bring Ambient Notes to More Clinicians Nationwide

Over 74,000 Clinical Encounters Completed During Beta, Driving Significant Time Savings, Faster Documentation, and Improved Patient Care

NASHVILLE, Tenn., Sept. 9, 2025 /PRNewswire/ -- iScribeHealth, a leading healthcare technology company specializing in ambient AI and mobile-first documentation solutions, today announced the expanded availability of its AI model to all health practices on athenahealth's nationwide network through Ambient Notes. This milestone marks the latest chapter in iScribeHealth's partnership with athenahealth, a leading provider of network-enabled software and services for healthcare practices and systems nationwide. Since integrating with athenahealth in 2017, iScribeHealth has supported more than 2,000 clinicians across athenahealth's network and produced millions of clinical encounters across more than 45 specialties.

Clinicians participating in the beta program have already used the iScribe model within Ambient Notes for more than 74,000 patient encounters, with results showing measurable reductions in documentation time, faster encounter close rates, and improved billing accuracy. Now, all athenahealth customers can access iScribe's patented technology and customizable note output with Ambient Notes—directly within athenaOne.

In addition to what customers have benefited from via iScribe's Marketplace integration, namely faster reimbursement, early adopters of the Ambient Notes model have reported:

• Up to 6+ hours saved per week in documentation time for certain specialties, including orthopedic surgery.
• 18.5% increase in same-day encounter close rates in primary care clinics.

"By embedding our technology directly into athenaOne with Ambient Notes, we're giving clinicians a more natural, human-like note that requires fewer edits and fits seamlessly into their workflow," said Pat Williams, CEO, iScribeHealth.

athenahealth's Ambient Notes is unique in that it supports multiple AI-powered ambient models simultaneously, allowing clinicians to select the model best suited to their documentation style and specialty. iScribeHealth's model is differentiated by its customizable output formatting and ability to combine ambient listening with dictation-style recording for greater flexibility.

"At athenahealth, we're committed to using AI to eliminate complexity for clinicians," said Chad Dodd, Vice President of Product Management, athenahealth. "Our collaboration with iScribeHealth on Ambient Notes is delivering tangible results, and we're excited to make this technology more widely available across our network."

Looking ahead, iScribeHealth plans to release enhancements to its Ambient Notes model, including expanded functionality such as automated voice macros for enhanced documentation efficiency, advanced prompting options, and additional workflow automation—all designed to further reduce clicks, speed documentation, and optimize reimbursement.

About iScribeHealth
iScribeHealth is a leading healthcare technology company dedicated to improving the clinical experience through ambient AI and mobile-first documentation solutions. Designed for seamless EHR integration, iScribeHealth empowers providers to reduce administrative burden, accelerate documentation, and spend more time with patients. Learn more at iscribehealth.com.

About athenahealth, Inc.
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. Learn more at athenahealth.com.

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SOURCE iScribeHealth