COLORADO SPRINGS, Colo., May 31, 2017 /PRNewswire/ -- itSMF USA and HDI, leading organizations in the world of service management, today announce FUSION 17 Conference & Expo. The event serves to provide attendees with an educational experience facilitated by some of the most respected minds in the service management industry. More than 1,600 of the industry's top professionals are expected at the four-day event, set to take place October 31 – November 3, at the Rosen Shingle Creek in Orlando, Fl. For more information and to register, please visit: ServiceManagementFUSION.com.
This year's program will feature four brand new keynote presentations and more than 100 sessions organized into eight content-specific learning tracks. FUSION 17 also boasts nonstop networking opportunities, including an expo hall featuring nearly 60 of the industry's top solution providers, where attendees can learn about the newest technologies, ideas, systems, and methodologies.
"FUSION unites ITSM professionals for a week focused on aligning IT goals with business goals to improve operations," said, Jill Zimmerman, program chair. "Service delivery managers, VPs, directors, CIOS, and CTOs return year after year for the unique practitioner-driven content on the latest trends and developments in service management."
The FUSION 17 keynote lineup will include presentations from award winning speakers and innovators, focusing on many mission-critical topics in the IT service management industry today. The 2017 Keynote Lineup Includes:
- Shivvy Jervis, Tech Futurist, Speaker, Digital Consultant- What's Next for the Digital Economy?
- Simon Bailey, Best-Selling Author, a Hall of Fame Speaker, and the CEO of Simon T. Bailey International, Inc.- Releasing Leadership Brilliance
- Robert Richman, Culture Architect and Keynote Speaker- Agile Culture: How IT/Dev/Ops Drive Companywide Change
- Colette Carlson, Business Communication Expert and Motivational Keynote Speaker- Stress Less: YOU Management vs. Time Management!
For more information about the FUSION 17 keynote lineup, please visit: servicemanagementfusion.com/conference/keynotes
"The IT service management community is unique and focused on continuous improvement," said Joy Sobhani, group event director at HDI. "FUSION 17 is the one place where they can connect with each other, as well as experts in their space, to learn about the latest ITSM tools and best practices used to implement and improve their business processes."
Register for FUSION 17
Attendees can save $200 and receive a free one-day pre-conference workshop with the Super Early Bird discount if they register by June 23, 2017. To register for FUSION 17, please visit: hdiconf.tech.ubm.com/fusion/2017/index/registrations
About itSMF USA
The itSMF USA, a chapter of itSMF International, is the independent professional organization and forum for IT Service Management professionals in the US. A not-for-profit organization, itSMF is a prominent player in the on-going development of IT Service management professionals and the promotion of IT Service Management (ITSM) best practices, standards and qualifications in the United States. This network of industry professionals, white papers, webinars, podcasts, conferences and other resources creates an opportunity for you and your organization to connect, learn and grow. Come be part of the IT service management profession. Learn more at www.itsmfusa.org.
Founded in 1989, HDI is the first membership association and certification body created for the technical support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better serve customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com. HDI is organized by UBM plc. UBM is the largest pure-play B2B Events organizer in the world. Our 3,750+ people, based in more than 20 countries, serve more than 50 different sectors. Our deep knowledge and passion for these sectors allow us to create valuable experiences which enable our customers to succeed. Please visit www.ubm.com for the latest news and information about UBM.