JD.com Global Announces Strategic Partnership with iKnow Singapore

BEIJING, Aug. 15, 2013 /PRNewswire/ -- JD.com Global, the international website of Jingdong, a leading B2C e-commerce company in China, today announced its strategic partnership with iKnow Pte Ltd ("iKnow"), a leading educational IT products group in Singapore, to jointly launch JD.com's Singapore site. To meet the unique demands of the Singaporean market, customers will have the option of accessing the site in English (sg.jd.com) or Chinese (csg.jd.com).

(Logo: http://photos.prnewswire.com/prnh/20130422/CN98601LOGO ) 

"With strong demand in the country for Chinese cultural products, Singapore is the obvious market for JD.com Global to launch our first regional international site," commented Mr. Tao Shi, Jingdong's VP of Retail and Overseas Markets, who heads JD.com Global. "Our Singapore site offers a wide range of product categories from Chinese books and media products, to electronics and apparel tailored to local consumers."

The Singapore site already offers more than 300,000 SKUs and will further expand in the coming months. Through JD.com Global's strategic partnership with iKnow, the site provides tailored payment and delivery options for local customers, including stations inside iKnow's retail stores where customers can pick up their goods ordered on the Singapore site free of delivery charges. Customers can also receive comprehensive, high-quality after-sales services at the iKnow pick-up stations. In addition, customers have access to the same flexible payment options for JD.com purchases in Singapore that Jingdong is known for in China, such as cash-on-delivery.

Leveraging iKnow's local brand name recognition, customer base and retail network, JD.com Global will offer its Singaporean customers a broad selection of authentic products at competitive prices, as well as a convenient and enjoyable online shopping experience.

Following JD.com Global's introduction in October 2012, the strategic partnership with iKnow in Singapore marks the latest steps in the company's internationalization. JD.com Global also plans to cooperate with iKnow later this year on display centers in Singapore where consumers can view products available for purchase online. 

About JD.com Global:

JD.com Global (en.JD.com) is the global website of Jingdong (JD.com), a leading B2C e-commerce company in China. The site currently offers more than 850,000 SKUs including categories from Chinese books and media, electronics to wedding & events, apparel, home and garden, with most SKUs manufactured in China. The site serves and ships to 80 regions and countries around the world.

About Jingdong

Jingdong is a leading B2C e-commerce company in China with the largest share of the country's direct B2C sales market. The Company strives to offer consumers the best online shopping experience and a comprehensive service platform for its business partners. Jingdong has established nationwide fulfillment capabilities, an extensive last-mile delivery network and flexible payment options, such as cash-on-delivery. As of July 2013, Jingdong has more than 100 million registered users and offers more than 13 million SKUs through its direct sales and online marketplace platforms. It has 6 major fulfillment centers and 75 warehouses in 30 cities, as well as more than 1,000 delivery stations and more than 200 pickup stations nationwide. Through its speedy delivery services, the Company offers same-day delivery in 26 major cities and next-day delivery in more than 150 cities in China. Its night delivery and 3-hour delivery services are now available in 6 major cities in China.

About iKnow

iKnow Pte Ltd was established in 2002 as a retailer offering IT educational products to consumers. The company was formed to better facilitate the distribution network of Besta electronic dictionaries, which have been in the market for 23 years. Since its inception, iKnow has progressively grown to own an extensive retail network with over 35 retail points island-wide in Singapore. The business covers distribution and retailing of edutainment, entertainment and infotainment IT educational products. In 2012, iKnow expanded into the fibre broadband Internet business with business partner MyRepublic, the fourth largest broadband provider in Singapore market. To keep pace with the growing interest and demand in e-commerce, iKnow now partners with Jingdong, a leading B2C e-commerce company in China, opening a new business platform for iKnow. With dynamic business expansion, iKnow has also expanded beyond Singapore into the Southeast Asia region. iKnow and its subsidiaries have gained recognition in the market and have received several awards, including the Golden Brand Award, Top Singapore 1000 Companies and Superbrands Award.

For Media Inquiries:

Linna Huang
Jingdong
+86 10 5931 7810 
[email protected]  

Josh Gartner
Brunswick Group
+86 10 5960 8600
[email protected]

SOURCE JD.com Global