Kargo Delivers 3x ROI at Northern Wind's New Bedford, Massachusetts Facility, Bringing Shipment Visibility to Seafood Distribution
SAN FRANCISCO, Nov. 12, 2026 /PRNewswire/ -- Kargo, the AI-powered vision system for automated inventory capture, today announced the results of its deployment at Northern Wind's facility in New Bedford, Massachusetts. As a leading direct off loader and processor of premium sea scallops, Northern Wind is leveraging Kargo's advanced camera tower technology to capture visual proof of every pallet as scallops, lobster, scallops and ahi tuna move through its facility and third-party logistics (3PL) network. In its first year, the deployment delivered a 3x return on investment.
Outbound shipping is often a blind spot in the cold chain, especially for seafood producers whose products pass through many hands before reaching customers. Traditionally, shipping teams must manually document pallet condition, date codes and product details before a load leaves the dock, which are time-consuming and error-prone processes. A single pallet of seafood may contain more than 100 cases, and errors in size, dimension or date code information can be costly.
By deploying four Kargo camera towers at its dock doors, Northern Wind has tracked 6,970 shipments and captured 917 damage exceptions in the first year. Every case now passes through the towers, creating a shareable visual record that Northern Wind uses to investigate exceptions and defend against claims. The deployment generated $106,000 in savings in its first year.
"Kargo gives us definitive proof that pallets leave our custody in great condition," said Joel Cancel, Vice President of Warehouse Operations at Northern Wind. "When we get claims, we're able to hold ourselves and our 3PL partners accountable, which saves us six figures in revenue."
For Northern Wind's customers, which include major retailers and wholesale grocers, this visibility has translated directly into greater accuracy and accountability. Date codes on lobster are consistently captured so the oldest product can be identified and shipped first, and evidence of shipment condition can be shared with logistics partners as product moves from packers in Asia to customers across the US, UK and Korea.
"Seafood is one of the most demanding categories in food logistics, and every handoff is an opportunity for something to go wrong," said Sam Lurye, CEO at Kargo. "By capturing a visual record of every pallet that leaves the dock, Kargo is helping Northern Wind bring a new level of accountability to the cold chain."
The New Bedford deployment is part of Northern Wind's broader plan to expand Kargo to additional inbound and outbound workflows. Automated Advance Shipping Notice (ASN) generation, both between Northern Wind plants and for external customers, is planned as customer requirements evolve.
About Kargo
Kargo's mission is to create a universal interpreter for supply chains by using computer vision to connect the physical world of freight to the digital systems used to manage it. Kargo believes that applications of artificial intelligence like this are critical to a more efficient future for logistics. The Kargo system verifies all inbound and outbound freight in real-time, aggregating data, ensuring accuracy, and providing visibility that enables efficient warehouse operations and supply chain management. Kargo was founded in 2019 and is headquartered in San Francisco.
To learn more, visit: https://kargo.ai/
Media Contact:
Kargo
Sam Lurye, Founder & CEO
SOURCE Kargo
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